Steal my five questions to get the best customer testimonials π£
Lauren Thomas
9 replies
Goal: Reveal the most compelling parts of their customer story (and provide you with a persuasive piece of content), without boring them with an endless list π₯±
π 1. Please could you introduce yourself and your role at [company name]?
Essential for context and credibility. Plus if youβre requesting video testimonials (like me) it gives them a chance to warm up on camera.
π2. What problem were you facing that made you seek out [company/ service] and how did [company/ service] help you overcome those problems?
Relatable pain points will resonate. Position yourself as a solution.
π3. Would you recommend [company/ service] and if so, who to?
People often forget the βwho toβ part and miss a valuable opportunity to namecheck their ideal customer.
π4. What was the best thing about [company/ service]?
Time to uncover the magic.
π5. Is there anything else you would like to tell us?
Donβt leave a single stone unturned. Sometimes the best (and most unexpected) answers come from this question.
What did I miss? Let me know what questions you ask.
Replies
Lauren Ford@laurenxmf
Bookmarking this one! Love it.
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Nice one Lauren Thomas
That was really helpful, thank you for sharing.
Thanks for sharing π
These are great, thanks for sharing @lauren_thomas4