The worst team member is the best predictor of team performance
Alexander Kovalov
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In a fascinating experiment, sociologist Will Felps revealed the surprisingly powerful impact of a "bad apple" on team dynamics.
Groups of four students were tasked with basic management decisions, competing for a $100 prize each.
But there was a twist…
Unbeknownst to some groups, their fourth member wasn’t a student but an actor playing one of 3 "bad apple" roles:
The Depressive Pessimist: Complained and doubted the team's ability to succeed.
The Jerk: Dismissed others' ideas and acted superior.
The Slacker: Showed indifference with an "I don't care" attitude.
Conventional wisdom suggests that group dynamics are powerful, with groups typically influencing individuals.
But Felps found the opposite.
Despite the talent or intelligence in the group, the presence of a bad apple led to significantly worse performance - by 30 to 40%.
The effects were alarming.
Teams with a bad apple experienced more arguments, less communication, and withheld important information.
Even worse, team members began to mimic the bad apple's behavior. If the bad apple was a jerk, others became jerks. If he was a slacker, others slacked too.
The key takeaway?
A team’s effectiveness depends more on whether it has a single weak link than on how many strong members it has.
So, the role of leaders and HR isn’t just to support strong employees - it’s to remove weak or toxic ones.
Strong members will thrive as long as the weak ones aren’t dragging down the environment.
Felps’ experiment is a powerful reminder:
A single bad apple can spoil the bunch.
Choose your team members wisely, because their influence is far greater than you might think.
🤔
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