Video or written content? How do you prefer to read product help guides/documentation? 🛠

Written instructions with screenshots/images over videos. Videos are great for new features or product demos but if I'm stuck somewhere I'll 9/10 go for the written version.

Demo videos for quick help and thorough product docs for deeper explanation

For detailed information I prefer written instructions over video. I tend to get bored by videos while text allows me to go to any section easily. Additionally most of the time I need to copy/paste samples or search for a specific topic. For a presentation or features introduction, video is probably better.

I prefer both videos and written instructions. This allows me to understand as accurately as possible what the new product is like.

I prefer Video content.

I prefer the video! I find it more fun and faster

I prefer to watch if there is any how to videos rather than written content. But for more detailed information I'm looking at documents.

Both. Written content will probably give me more information, but a page with video content would be more interesting.

I'd take both of them.

Both? Haha it really depends on the topic. If it's a quick guide or questions answerable by 1 or two words/sentences, I'd go for text. But if it's more about technicality, I usually prefer video. But if it doesn't work, I resort to written content. I think that's why both video and written content is important and a valuable factor for Google algorithm.

Both. Loom is great for doing short guides, and then doing a transcript (not word for word but a guide following the video) once you've recorded it is easy. Then you have two pieces of content to publish instead of one :D

It really depends on the complexity of the product! I generally prefer text describing steps with screenshots of the product's interface. But when I was figuring our Google Analytics back in the day, I was grateful to have video tutorials:)

I prefer written instructions over video for detailed information. The text allows me to quickly jump to any area. Furthermore, I frequently need to copy/paste samples or search for a certain topic.

Both. For myself, some cases I won't watch video because I cannot turn the sound on. So in that case txt works. And then when sound is on or AirPod with me, video is better.

video augmented with lashings of REAL examples. My weekly routine s to pop over to Northwestern with a starbucks Pike's ( ok so I'm NOT HIP :-)) and crank up youtube to watch Talk Julia, Dj's office hours related to Julia and anything by Dave Beasley on Python. It educates and motivates me. I take notes using my shorthand ( thinking about making it a product), come up with a goal that can be put into a function (best way to approach julia), take a stab at it myself. Fail miserably and then seek out examples that can help me improve my approach. It's something I started in Palo Alto when I'd attend weekly presentations by home brewers. In those days SIR was Tom Perkins ( kpcb) so I'd keep an eye out for interesting things,approaches and people.

I like both. I usually watch the video and if I need to check some extra info I look at the written content

I prefer video demos on operating and using the product and written documents for manufacturing and other related information.

I actually prefer written just because I don’t need to keep rewinding the video to see

For me both. It depends on how my attention span is on the day. I like video for an overview if it's short and sweet.

I like video content.