What are the best strategies for building an engaged community?
Jerry
17 replies
Hi makers!
These days, our team is trying to build a beta tester community to test pre-released features and get feedback from our most passionate users. For those who have successfully built engaged communities, what strategies worked best for you? Did you use separate channels like Slack or Discord? What should we watch out for?
I really appreciate any opinions or feedback!
Replies
CY Zhou@lightfield
Vozo AI
Foster genuine connections by actively engaging with your community members and consistently providing valuable content. Encourage participation through interactive events and recognize contributions to build a sense of belonging.
Share
Commenting here because I would also love to know the same!
Truva
Launching soon!
Recognize active members with shoutouts and rewards to boost morale and encourage continued engagement. Having a dedicated community manager or moderators helps maintain a positive and productive space.
Building an engaged community takes time and effort, but the insights and loyalty gained are invaluable. Best of luck with your beta tester community!
Kommunicate
Replying to all your loyal customer would be the best way to engage with the community.
I’ve had great results with beta testing communities on Discord. Its features like voice channels and bots can enhance interaction and make the community more dynamic.
I think it’s important to be responsive. Quick replies to questions and feedback show that you’re listening and value their input.
I’ve noticed that transparency builds trust. Share your development roadmap and update the community on what changes are being implemented based on their feedback.
I recommend hosting regular community events. Whether it’s a virtual meetup or a live demo, events can bring your community together and keep the momentum going.
Launching soon!
Creating an engaged beta tester community is like crafting the perfect potion - a dash of Slack for quick chats, a pinch of Discord for interactive sessions, and a sprinkle of genuine appreciation for your users to keep the magic alive! 🧙♂️✨
I recommend setting up automated reminders for your community. This can help keep them engaged and remind them to check out new features or updates.
Just Scroll
We mainly use Discord for managing the community. Listening and actively engaging with the users are really important -- answering their questions, taking notes on their asks, and investigating their needs -- the key is to produce good content and iterate based on customer feedback (and balancing the business needs at the same time:)
I'm also working on this as well. I would say just being active and responding to everyone is a great start. Slowly you'll find people who will talk back.
I found that exclusive content can be a great incentive. Offer sneak peeks or early access to features as a reward for active participation.
I’d suggest having a clear set of community guidelines. This helps maintain a positive and constructive atmosphere where users feel safe to share their thoughts.
I’ve seen success by fostering a collaborative environment. Encourage testers to help each other out and share their own tips and experiences.
Engagement is a conversation, not a monologue. Encourage interaction through polls Ask Me Anything or discussions. Respond to comments and show your community you care.