What are your preferred KPIs to see if you're getting closer to Product-Market Fit?
Sebastian Acevedo
5 replies
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Joan Mateo Duarte 🚀@joanduarte
Churn & Retention and NPS & referrals.
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@joanduarte nice! how did you structure your referral program?
Churn/repeat %
Zero Touch conversion% / Reduction in sales cycle
@saurabhwadhawan nice!!! I presume this combo helps address both self-serve and enterprise?