What tool do you use to track customer behavior analytics in your SaaS app?

Ashit Vora
15 replies
I want more insights into how customers are using our product. What tools have you used to track customer behavior and inform product decisions?

Replies

Setup Dubai Business
Tracking customer behavior analytics is crucial for understanding how users interact with your SaaS app. Tools like Google Analytics, Mixpanel, and Hotjar offer insights into user actions, preferences, and engagement levels, helping you optimize the app experience. For businesses looking to set up in Dubai, Dubai Silicon Oasis company formation provides a tech-friendly environment, making it easier to access advanced tools and resources. Setting up your company here ensures you can focus on growth while benefiting from a thriving tech ecosystem.
Share
anhphong
Launching soon!
I'm using umami to tracking customers in my Saas products.
Share
AppManager by CompanyDNA AI
AppManager by CompanyDNA AI
We used Segment and Amplitude and they were great so far!
Share
Aniket Singh
Microsoft Clarity
Share
Ashit Vora
@aniketsingh98571 do you use AI feature of Clarity to get summary?
Share
Benjamin Thomas Clark
Mixpanel has been super valuable for tracking in-app user behavior and engagement for our SaaS. It's easy to set up and the insights on user flows, retention, and key actions help us constantly improve the UX. Amplitude is also great if you need more advanced user analytics. Picking the right tool is key!
Rahul Parmar
To track customer behavior analytics in a SaaS app, I use tools like Google Analytics, Mixpanel, or Hotjar, which provide detailed insights into user interactions and help optimize the user experience.
Share
Pappu Bind
I have had great results using Amplitude for tracking customer behavior. It's intuitive and gives me deep analytics on how people navigate through the product.
Share
Sierra Tate
Mixpanel is what I use to keep track of user interactions. I can learn a lot about user pathways and engagement trends from it.
India Lane
I use Hotjar for heatmaps and recordings. It's a simple way to see how users navigate my app.
Rana Zia
I like FullStory for replaying user sessions its super helpful for understanding behavior.
Share
Nathaniel Morgan
I can easily optimize my app based on behavior thanks to Crazy Egg's visual reporting.
Blake Harper
Google Analytics is my go-to, It's free and works well for overall traffic and behavior tracking.