Communicate: AI support agents grounded in your knowledge, with handoff

Build AI support agents from your help docs, files, and past replies. Answer questions and run tasks you approve, with human handoff in a shared inbox. Add website chat, track conversations, and connect through the API or read-only MCP. Plans start at $19/month. Product Hunt offer: PRODUCTHUNT50 gives 50% off your first monthly plan payment through October 9. A separate lifetime launch offer is available on our website.

Hi Product Hunt, I’m Udit, founder of Communicate. We built Communicate for teams that want faster customer support while keeping control over what an AI agent knows and does. Connect your help articles, product documentation, files, and past replies. Decide which tasks the agent is allowed to run. When a question needs human judgment, your team picks up the same conversation in a shared inbox. You can embed the chat widget on your website or share a hosted chat page. Per-agent analytics show common questions, answers, and handoffs. Developers can also use the REST API and a read-only MCP endpoint for scoped agent discovery. For the launch, lifetime access starts at $49 paid once, with monthly credits included at your tier's limits. The offer page has the full details: https://communicate.so/lp/lifetime. I’d love to hear where your current support workflow breaks down, and which answers or handoffs you would want to improve first. I’ll be here to answer questions. Try it at https://communicate.so, and developer docs are at https://developer.communicate.so.

hi Udit, what stuck with me is the bit where a real person picks up. I've been trapped in a chatbot loop at 2am more times than I want to admit, and knowing a human's waiting on the other end changes the whole feeling of it.