Insight7 is the all-in-one AI platform for customer teams.
Automatically analyze every team conversation to surface revenue signals, score call quality, and reveal customer needs. Boost performance with automated QA, AI-powered coaching, and real-time live assist. Effortlessly deploy AI voice and chat agents to handle routine conversations and sync outcomes directly to your CRM. Trusted by high-growth businesses and secured by HIPAA, SOC 2 Type II, and GDPR compliance.
This is the 6th launch from Insight7. View more
Insight7 Voice AI Agents
Launching today
Insight7 Voice AI Agents call the customers your team never gets to. Describe the calls in one sentence, and the script, questions and calling schedule are drafted for you. Take the test call yourself before anyone else is called. Run it once, on a schedule, or let your systems trigger calls when a renewal comes due or a sign-up stalls. Every conversation comes back in one report: outcomes, patterns and the customers who need a person.
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Launch Team
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Promoted
Hi Product Hunt 👋 Clinton here from Insight7.
You may know us for call analytics: transcripts, scoring and coaching for customer teams. Our customers kept asking the obvious next question: if you can tell which calls go well, why can't you make the calls?
So we built Insight7 Voice AI Agents.
How it works
Describe the campaign in one sentence: who to call and what you want from the call.
Insight7 drafts the call: opening line, instructions, questions and rules. Change anything in plain words.
Call yourself first. Nobody is called until you've tried the call and approved it, and automated test calls check it too.
Run it once, every week or month, or let your systems trigger it, for example when a renewal comes due or a sign-up stalls.
Every conversation comes back in a report: outcomes, patterns across the calls, and the callbacks and problems that need a person.
What teams use it for: renewals, lead follow-up, payment reminders, appointment reminders, win-backs, surveys and onboarding calls.
What we'd love from you: tell us where it would fall short for your team. What would you need to see before you let an AI agent call your customers?
Odun (our CEO) and I are here all day to answer questions.
congrats on the launch clinton. to your question, one test call is not enough for me, i would call it 3 4 times playing the angry customer and see if it knows when to stop. can i set a hard rule like end the call when someone says not interested, so it never pushes?
@agshin_rajabov Thanks Agshin, and agreed. One test call isn't enough. You can call it as many times as you like and play the angry customer yourself.
We also have automated test calls - run against a bunch of different scenarios, so you see how the agent performs across a wide range of scenarios.
And yes. Rules are written in plain words, so you'd add something like "If someone says they're not interested, thank them and end the call.", and the agent follows this rule.
having to call yourself first before anyone gets dialed is what would make me ok trying this, nobody wants to discover a bad script on the 200th customer
for the triggered calls (renewal due, sign-up stalls), does the agent know what was alredy said in earlier calls with that customer??? or does every call start from zero???
@thamibenjelloun Hi Thami. Interesting question. Yes, the agent knows. Especially if we integrate with your CRM. Context about prior conversations and interactions gets passed.
🚀 Looking forward to seeing how teams use it to take customer conversations further!