![ConvoZen.AI](https://ph-files.imgix.net/4b4457d3-bf18-431f-a296-4c16db30de94.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=64&h=64&fit=crop&frame=1)
What do you think about ConvoZen.AI?
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What do people think of ConvoZen.AI?
The community submitted 12 reviews to tell us what they like about ConvoZen.AI, what ConvoZen.AI can do better, and more.
4.9/5All time (12 reviews)
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•42 reviews
Impressive work Zaher and team. The multilingual transcription and sentiment analysis are particularly standout features. I'm curious, how does CallZen handle complex multilingual dialogues and dialect nuances?
One suggestion: Integrating an AI-driven training module could aid in continuously improving agent performance based on real-time insights. A game-changer for customer interaction analytics indeed!
![Sarga S Nambiar](https://ph-avatars.imgix.net/5969825/ed15794d-2b3f-4891-8320-205194ae461d.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
Sarga S Nambiar
Thanks Falak for your comments and review! Our solution is fine tuned and finetunable for typical conversational & dialogue settings. We have build this solution in India which is land of multiple languages and multiple dialects of conversation. We have trained our models with hundreds of hours of dialogues to capture the varying nuances of conversational speech. We also provide services for model fine tuning and adaptation for custom conversational settings.
We do have Ai-training module for agents, for coaching existing agents & training new agents post calls. Rolling out the real time insights, real soon! Will keep posted.
Please visit the website: www.callzen.ai and do give it a try of the product.
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•51 reviews
CallZen.AI is taking customer success to the next level! 🚀 The idea of using Analytics GPT for contact centers is genius. Automated call audits, agent performance, and conversational intelligence in one platform? Sign me up!
Thank you Oendrila for your review!! We greatly appreciate your support and recognition of CallZen's potential in various call center operations. Your experience and encouragement mean a lot to us. If you ever have more insights or questions about CallZen, please feel free to reach out. We are listening! 😊🚀 #CallZenLaunch #CallCenterOps #CustomerExperience
•1 review
From whatever I have seen of Callzen, it seems to be a revelation in the customer service domain. The conversational analytics it provides seem to be very precise and it is able to capture critical insights very well, that too across multiple languages (I have tried for English, Hindi and Tamil). Kudos to the team for making this wonderful product. Looking forward to more features getting added.
@muhammed_salih3 Thank you so much for your kind words and feedback! We're thrilled to hear that you've had such a positive experience with Callzen. It's fantastic to know that our conversational analytics have proven to be precise and capable of capturing critical insights across multiple languages, including English, Hindi, and Tamil. Your support and enthusiasm mean a lot to our team.
We're continually working to enhance Callzen and add more features that will further elevate your customer service experience. Stay tuned for the exciting updates that are on the horizon. If you have any suggestions or specific features you'd like to see, please don't hesitate to share them with us. Your input is invaluable in shaping the future of Callzen. Thanks again for your support, and here's to many more great interactions with our product!
#CallZen #ProductLove #PositiveReview
•1 review
Love this product cause, it will revolutionize the customer experience
•37 reviews
Awesome launch @zaher_abdul_azeez
Will CallZen.AI integrate sentiment analysis into the AI to measure customer satisfaction during calls?
Congratulations on the launch and keep up the great work.
•23 reviews
Intriguing concept, CallZen! Streamlining automated call audits and boosting conversational intelligence seems pivotal. How does the AI handle the challenges of understanding diverse regional accents and dialects in calls?
Appreciate your query. This is exactly what we have been trying to solve with CallZen. Our solution is fine tuned and finetunable for typical conversational & dialogue settings.
We have build this solution in India which is land of multiple languages and multiple dialects of conversation. We have trained our models with hundreds of hours of dialogues to capture the varying nuances of conversational speech. We also provide services for model finetuning and adaptation for custom conversational settings
#CallZen #UserLove 😃
•3 reviews
Congratulations on the amazing launch Zaher! Would love for you to stop by and check us out + support us too: https://www.producthunt.com/post...
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