![Pipedrive](https://ph-files.imgix.net/5be66894-517d-4fe8-9e9f-3d9a461b85b7.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=64&h=64&fit=crop&frame=1)
What do you think about Pipedrive?
Leave a review for the community
What do people think of Pipedrive?
The community submitted 70 reviews to tell us what they like about Pipedrive, what Pipedrive can do better, and more.
4.5/5All time (70 reviews)
5/5
Recently (1 review)Best
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•11 reviews
One of the best CRMs I've used. intuitive, great support, easy to control leads/follow up, etc. The support is very responsive and always tries to help.
Would be great to add aliases for emails and improve on automations/campaigns, right now they're not ideal, but I can see things are improving constantly.
•3 reviews
well established and modern. Used to be light and fast, now its filled with outreach superpowers, but its slow.
•5 reviews
I have been a user of this CRM for nearly 10 years. The most friendly CRM for salespeople
•4 reviews
Having a positive experience with the pipeline view, it's suitable for activity-based selling, especially with a medium high volume of leads.
Users find the insights function valuable when they can create their own dashboards.
However, collaboration is not so good due to complex visibility, and it doesn't work as smoothly as desired.
•4 reviews
For the money, I'd say PipeDrive is the best CRM. It's fairly easy to use and has a ton of flexibility to customize it to your company. Plus with Zapier integration you can do a million other things.
•13 reviews
Works well for a team our size. Appreciate the visual reporting for a quick look at performance on the fly.
•4 reviews
We've used Pipedrive for several years but recently they're customer support has become very poor. They suspended our account due to their own internal miscommunication regarding unusual policies about VAT and regional jurisdictions. We finally worked it out after a long back and forth which they never properly explained and did not apologize for. Communicating with them is like dealing with some kind of post-soviet bureaucracy, it really left a poor impression of any otherwise very decent product.
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