QueryPal

Name: QueryPal
Rating: 5.0 (1 reviews)

AI Powered Helpdesk for your Business

5.0•1 review•

495 followers

AI Powered Helpdesk for your Business

5.0•1 review•

495 followers

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Customer support tools

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AI Chatbots

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Slack apps

Get better, faster answers for your entire business with an AI chatbot trained on your company documents, websites and apps. Focus on critical tasks while it handles the rest. Try it out for free!

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Launch tags:Productivity•SaaS•Artificial Intelligence

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QueryPal

Maker

📌

Hi Product Hunters! I've been on PH for a decade, and this is my first launch. I'm thrilled to introduce QueryPal, an AI chatbot that automatically answers your team's incoming repetitive questions by pulling from your chat history, documents, and files. Why we built this Throughout my career at Google, eBay, PayPal, and VMware, I witnessed a pervasive problem: teams drowning in an endless cycle of repetitive questions 🌪️, both within their own teams as well as from other teams in the organization. As a leader, I saw firsthand how this drained productivity, stifled innovation, and left employees feeling stuck in a Groundhog Day loop. 🔁 The problem In today's fast-paced work environment, the most valuable resource is human attention. But when teams spend 20% of their time answering the same questions over and over, that precious attention is squandered. Vital knowledge is scattered across chat threads, docs, and files, forcing employees into a never-ending game of information hide-and-seek. And both the askers and the answerers suffer. How it works QueryPal is the lifeline your team needs. Our AI chatbot integrates seamlessly with your communication channels, using advanced language understanding to identify and auto-answer repetitive questions — in seconds. And most importantly, you don’t need to tell your team to change their behavior — they keep asking the questions the same way and in the same places they do now. QueryPal auto-answers right in Slack to get them what they need, and keep you on your highest priority tasks. We’re SOC 2 compliant and enterprise-ready. And it only takes a couple of minutes to get installed/configured. Imagine us answering questions from Slack, Microsoft Teams, Notion, Confluence, Google Drive, Sharepoint, OneDrive, ServiceNow, JIRA, Clickup, Github, StackOverflow — and even any PDFs you want to upload or websites you aim us at. We’ll even show you which questions weren’t able to be answered across all those integrations, revealing the gaps in your organization’s information flow and how you can fix them. We're on a mission to create work environments where human attention is valued and every team member is equipped to do their best work. Forcing people to go find the answers hasn’t worked; with QueryPal, the answers find you. Exclusive Offer As a special thank you to the Product Hunt community, we're offering an exclusive 14-day free trial. Just sign up at https://www.querypal.com and start reclaiming your team's time and brainpower. If you decide to join us on this mission as a paying customer, email the code PHQUERY50 to hello@querypal.com for 50% off your first month. This offer is valid for the first 20 teams that sign up by May 8th. I'm incredibly grateful for your support and feedback. Our team will be here all day to answer your questions and hear your thoughts. Let's give you the leverage you deserve and revolutionize the way teams work, together.

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2yr ago

fynk

@devnag Congrats on your launch!

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2yr ago

QueryPal

Maker

@fscholz Thank you! 🙏

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2yr ago

Albert

@devnag Love it, well done! Great fit for #general channels, customer communications, etc. A couple of thoughts: - Answering questions automatically will definitely save time, but it will still interrupt work/cause people to context switch (people get notifications that a question was asked, etc). Could QueryPal summarize its knowledge into documentation in Notion, Confluence, etc? I'm imagining a world where documentation is automatically written and updated, saving time for 3 different audiences (writers and those asking/responding to questions). - Can QueryPal "listen" or get access to private conversations? I often end up being the guy juggling dozens of DMs across the org, often answering the same questions. Maybe a better solution is to move those conversations to a public channel and add QueryPal.

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2yr ago

@devnag Looks super cool, Love it! Congratulations on the launch, looking forward to using it.

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2yr ago

QueryPal

Maker

@porush_puri Thank you! Please do test it out and let us know what you think! :D

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2yr ago

ProFace by Avatarize.Club

Great product guys. Can this be extended to whatsapp communities? A great product whatsover. Kudos to the whole team

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2yr ago

QueryPal

Maker

@aashray_singhal Thank you! We have some work going into extending this to MS teams, discord and email. WhatsApp is great idea too!

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2yr ago

Lancepilot

This is a very helpful AI assistant for slack. Imagine to have a quick help when you are on conversation. Congratulations to the team!

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2yr ago

QueryPal

Maker

@odeth_negapatan1 Thank you! :D

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2yr ago

QueryPal

Maker

@odeth_negapatan1 We're pumped for our first launch and thanks for your comment. Yes, instant, quality answers in chats is one thing we're 100% focused on in our product

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2yr ago

Neurture: Quit Habits

This looks really helpful, like I can only imagine how much time this would have saved me at several different companies I worked at. Have you faced any pushback about data safety for this? What's the mechanism used for ensuring that it's secure?

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2yr ago

QueryPal

Maker

@bradydowling Hey Brady- thanks for your thoughtful comment. Yes a lot of our early customers have mentioned data safety as a top priority. All of our data is encrypted in transit and at rest. We're also completely SOC2 compliant (you can read more on that in the link shared below). In terms of knowledge privacy, we automatically sync up role based access permissions from your knowledge base integrations to make sure that knowledge stays safe, private and secure. Feel free to read more on our data privacy practices here: https://www.querypal.com/soc2-co... If you're game, would love to hear more about what areas you would have found QueryPal most valuable at your previous companies :)

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2yr ago

Coldtea

I've seen some similar tools launch here in the past month. So there must be a real problem and demand here. Congrats on the launch @devnag and co! QQ: is this multimodal atm or does it only support a text-based input/knowledge base? Cheers!

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2yr ago

QueryPal

Maker

@ohansemmanuel That's a great question, anticipates one of our features in development; a lot of folks share images (especially) in chat, and being able to include those in the context increases both the batting average (percentage of questions answerable) and slugging average (how good/deep the answers are) at the same time. Not out yet, but stay tuned. ☺️

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2yr ago

Coldtea

@devnag sounds great. Cheers!

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2yr ago

QueryPal

Maker

After months of hard work and dedication, alongside a brilliant team, our AI-powered assistant is ready to revolutionize how teams interact with their data. We’ve refined QueryPal extensively, enhancing its accuracy, security, and user experience based on your invaluable feedback. Setting up QueryPal in your workspace is a breeze—taking just two minutes! 🚀 This quick installation means you can start experiencing the benefits of automated responses and streamlined communication right away. Try it out yourself and see how this isn't just any other AI assistant. We really appreciate your support and feedback! :D

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2yr ago

QueryPal

Maker

@shivam_tiwari24 thanks!

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2yr ago

This is so great, especially for huge organizations using Slack. Your question has almost 100% been asked before, so making the answer easy and reducing headache to the people that have to answer those questions over and over is a winning formula for sure!

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2yr ago

QueryPal

Maker

@trent_kennelly 100% agree Trent :) We've seen early growth and adoption at the larger companies, particularly in teams that have repeat questions

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2yr ago

QueryPal

Maker

@trent_kennelly Exactly! It reduces the amount of context switching that the experts have to do!

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2yr ago

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5.0

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