Launching today
ReleaseDock
AI support agent, help center & changelogs in a single inbox
73 followers
AI support agent, help center & changelogs in a single inbox
73 followers
Your team should be building your product not the support infrastructure around it. ReleaseDock provides a unified support inbox, a support agent that can not only answer questions but also take action. A hosted help center and changelog. And a widget that embeds right into your website with announcements, support, etc. P.S. ReleaseDock is currently offering a Lifetime Deal for founding memebers!
ReleaseDock
Congrats on the launch. I like the idea of support, docs, and changelogs living closer together.
As a founder, repeated support questions are usually a signal that something needs to change, either in the product, the docs, or the onboarding flow.
Does ReleaseDock help surface those patterns, or is it more focused on managing the support flow itself?
ReleaseDock
@kevin_napier Hey, ReleaseDock also has self correcting documentation, after repeat messages pile in ReleaseDock automatically notifies you of suggested changes which can be accepted with the click of a button.
This way your documentation always optimizes to answer your most asked questions. Although, many users tend to ask the AI these questions anyway because it is easier for them to do this rather than scroll through a help center. So website messaging/copywriting is always what will matter the most.