We use it at Survicate for monitoring account health of our Customers. Testing the usecase for activation as well. If you use Intercom and miss some CRM features, Salesmachine is something that may come handy
we use to check our customer health, At the starting point, I really like this tool. when we configure features like automation & segmentation it's pathetic to setup even support is worst.
A great way to monitor your customers' health