I work in clinical research and used SciSpace (PubGenius Inc.), which promotes itself as an AI assistant for improving scientific manuscripts, particularly in grammar and accurate bibliography generation. On February 9, 2026, I submitted a manuscript for review and was required to purchase an annual subscription to access the generated files.
After paying, I found that no meaningful improvements had been made to the text. More seriously, many of the references provided appeared to be fabricated or incorrect, including nonexistent citations, wrong co-authors, inaccurate journal details, and even a reference generated under my own name. The service delivered does not match what is advertised, and the inclusion of unreliable references represents a serious concern for scientific work.
Scispace
Thanks for letting us know about it. We're currently seeing higher-than-expected usage, which may be causing occasional pauses like the one you encountered during deep search. We're actively working on stabilizing performance and scaling up. In the meantime, feel free to try again shortly — it should work more smoothly soon. Appreciate your patience!