Md. Farhan Khan

Nice! will definitely try :)

Are you talking about E-commerce sales channels?

That's possible but for that you need a highly trained model on the whole source code. On the other hand, what I feel is : if the model is trained enough, why there is a need to even log a ticket? Model itself will identify the bug and fix it and even you can automate the CI/CD pipeline which triggers the deployment automatically and execute the automation suite to test all the test cases.

Below are the points which I feel are key challenges: 1. Following the compliances and guidelines of different different geographies. 2. Localisation not by just giving the local language support in your product but understand the customer behaviour of that geography, additional changes etc to resolve the customer pain points. 3. Multi currency, timezone support, multi currency, localisation...