What steps have you taken to build a thriving community around your product?

Reaching out to existing (satisfied customers) where the word spread very fast. Inviting people who are quite relevant to the business. Helping to solve their problems and pull the community in. Cross-posting with other communities to gain new users. To name a few :)

Listen actively, you should pay close attention to customers need, interests

In 2 words: "give value" Help others only if you help others they will see you as a prominent member and you will be remembered

Use social media (insta,fb,twitter,tiktok), forums, and customer support interactions to gather feedback.

Post you product on everywhere on social media (ints,fb,twitter,tiktok)

Encourage members to share their experience, ask questions, support each others

I host regular events/meetups to foster face to face connections

I created a discord community for other backend developer like myself that want to create SaaS. We are still a small community but we try to help and learn from each other!

Use social media effectively, promote your product on different platforms

So the single biggest thing we have done is that we deployed a Discord server for our product and then we also host weekly office hours where we are all on video and customers can ask us any questions.

daily posts comments engagement with differet people

Cool.In this discussion, I learned a lot

We should define a comment goal/mission that resonate with users