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@kyle_visner There are three places where you need to spend time to make a good battery. First, you use high-quality lithium cells. We use automotive-grade cells from reputable suppliers, which costs extra. Second, you design a great battery management circuit and firmware. Beyond the usual tests, we have multiple additional safety layers in both hardware and software and do all our engineering and testing in-house, again costing extra. Third, you implement great process control. As you scale manufacturing, what percent of products have defects, and how do you test and find them? We dyno test every board before it ships, but once again, at extra cost. We do all three of these very well, which makes it more expensive than others, but with a correspondingly excellent safety record and product rating.
@kesslerio It has double the range with the optional extended battery. It's water-resistant. Upgraded connectivity. Upgraded wheels and trucks. The batteries (and all the other parts) are modular for ease of upgrade/transport/servicing. Plus a bunch of other minor changes that make it an even better ride :)
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@sanjaydastoor First of all, the product looks really great!
I think some of your product FAQs need an update. Seems they sometimes still only refer to 1st gen boards…
I especially like that I can swap batteries now. Would like to see something about this on the website though. Had to dig a bit harder to find out some more about it.
On the flipside, needing a 4mm hex wrench to remove six bolts for the swap and that it will probably take minutes—according to your FAQs—doesn’t sound all too sexy to be frank. Curious what prevented you guys from implementing a more convenient solution?
@visavis_kid Thanks! Agreed on the FAQ and website. We're still updating both.
Regarding the swap, you're right that a different mechanism could be faster. However, we also had to trade off environmental and mechanical issues, like water and dust, shock and impact, and vibration. When you add weight and cost constraints, it's a very unique design problem compared to other lithium batteries. On top of that, people use this like a vehicle, so they expect reliability months or years later. So for now, we chose mechanical fasteners because they were the best trade-off across all of these constraints.
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@sanjaydastoor that makes sense! Thanks for clearing this up!
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