Jonathon Triest

Cleanly Reserve - Amazon Prime for laundry & dry cleaning

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Tom Harari
Hola Hunters! I'm Tom, Co-founder & CEO of Cleanly. Our team is pretty stoked to release our new app + Cleanly Reserve, the first laundry & dry cleaning subscription membership. The app has a whole bunch of new features like Block Party pricing, Stain Mark technology, and more. Happy to chat about any of them, or laundry in general. AMA *Edit: almost forgot, for folks in NYC use code PRODUCTHUNT for $15 off your first order. More cities coming soon.
Peter Kazanjy
Oh my goodness come to San Francisco already! I love the subscription piece so I'm forced to get stuff out the door instead piled up in my closet.
Jimmy Douglas
@kazanjy Plus one for SF
Sarah Cornwell
@jimmydouglas @kazanjy Another for SF/Bay Area
Jordan Nemrow
@kazanjy +1 for SF!
Jack Smith
@nemrow @kazanjy I thought they already were in SF. i was going to order with them :(
MisterArcher.com
@kazanjy Have you tried http://rinse.com?
Ivan Kirigin
Postmates recently posted some stats that showed their subscription drove a lot more usage. I'd love to hear stats here as a follow up -- awesome work!
Tom Harari
@ikirigin Link? I think that's a great idea and we'd totally be up for it
Ivan Kirigin
@tomharari Let me try to find it, but snack on this for now http://www.techinsider.io/postma...
Ivan Kirigin
@tomharari here it is https://twitter.com/Basti/status... "Postmates Unlimited more than doubles a customers order frequency. Subscribers order on average 9.4 times per month!"
Maxwell Nelson
HELL YEAH. Just placed my first order.
Tom Harari
Maxwell Nelson
@tomharari I was waiting for fly cleaners to come to my neighborhood but this seems way better. 1 hour pickup window and 1 day turnaround are key 🔑 Thanks!
Aaron Myers
Where are you currently available?
Tom Harari
@amyers Manhattan and Brooklyn, with Boston/Chicago/DC next up.
Alec David
@tomharari @amyers It only makes sense to include Austin on that list; A/B/C/D up next ;)
Tom Harari
@alecdavidreifer @amyers 👌 🏼👍🏼 Love Austin
Melissa Zee
@tomharari @amyers Come to D.C.!
Ran Grushkowsky
Great value proposition to consumers who value their time. Cleanly Reserve is an amazing add-on that allows consumers to really check laundry off their list. Use it when you need it, no extra thought required. Great work @Cleanly and well done on the superb execution. Nationwide rollout is indeed needed!
Aaron G
What's the difference between this service and other similar services, like wash.io?
Tom Harari
@botolo86 we're scheduled (no on demand), offer next day turnaround, precise 1 hour windows (you can choose a window up to 20 min before it starts), and with the new app release a bunch of new features no one is doing in this industry: 1) block party pricing: (sort of like anti-surge) pings you with a discount when orders go up in your building, block, or neighborhood. 2) stain mark tech: snap a photo of a piece of clothing with a stain you want extra attention on, draw circle around it and it pops into your order notes and goes through our entire supply-chain to the vendor partner that will be cleaning your garment 3) discounts if you live in a doorman building and leave your items downstairs with the doorman vs choosing a 1 hour window delivery to your door 4) Reserve - the first subscription membership program that saves customers over $400 a year for less than $10/mo.
5 Pixels Studio
Bodacious! Marriage is the most expensive way for the average man to get laundry done. :-) Singles on match.com etc would love you guys :-)
Tom Harari
@reno_web_design Many people are surprised (not sure why) when we tell them the overwhelming majority of Cleanly users are female
5 Pixels Studio
@tomharari hmm.. maybe a) men are pigs b) there are lots of single females c) between paying for laundry and paying for beer men choose the latter? :-)
Ariel Janover
I'm so happy I live in NYC right now. Great job guys, will try it out and give feedback!
Ouriel Ohayon
you have to pay a subscription an in addition pay per item?
Tom Harari
@ourielohayon You don't have to. The subscription is new and makes sense for people that use the service often (like Prime for Amazon).
Paul Shustak
@tomharari @ourielohayon You should probably update your pricing page. Everything there is al-a-carte; no mention of subscription pricing https://cleanly.com/pricing/
Tom Harari
@paul_shustak @ourielohayon Reserve is in the navigation and on homepage but sure, we have plenty of work to do around CRO. Thanks!
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