Nicolas Grenié

Copilot by Chattermill - AI driven insights from customer feedback

Copilot transforms the way you interact with your customer data. With the power of generative AI, you can get answers to all of your CX, product, and marketing questions, improving team alignment, efficiency, and productivity. Have questions? Just ask!

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Mikhail Dubov
Maker
📌
Thank you @picsoung for hunting us! Hi Product Hunters 👋 I'm Mikhail, co-founder of Chattermill, and I'm thrilled to introduce our latest product, Copilot by Chattermill. We have built our Copilot to help you learn from your customers in a whole new way. It uses the power of Chattermill's proprietary feedback analysis models as well as the latest Generative AI to give evidence-backed answers about what the customers are thinking and feeling. 🚀 Copilot Features - Natural language UI you'll enjoy using - just ask any question to get instant answers - Quantifiable results backed with powerful visualizations - Verified customer quotes to provide more context - Integrations with your favorite tools ⚡ Stay Tuned for Exciting Updates If you'd like to get an exclusive early look at Chattermill's Copilot and experience the future of AI firsthand, you can sign up for our closed Beta program. We're committed to continuous improvement - based on our customer feedback, we will ship out more features and integrations in the coming days, weeks, and months. Explore Copilot now: https://chattermill.com/product/... Follow us on Linkedin: https://www.linkedin.com/company...
Nicolas Grenié
I have been using Chattermill for while. Mainly to analyze feedback we get from Zendesk tickets or customer feedback via Typeform. The addition of Copilot make it even easier to analyze the thousands of tickets. It helps PM finding what customers really want, and quantify the demand.
Natalia Dwórznik
@picsoung thank you so much for hunting Copilot! Amazing to see the support of Chattermill's power users.
Billie Bradley
Hi, Billie here! I'm the Product Manager who's been working on Copilot 👋 I’m so excited to share Copilot with the world! Our focus has been to allow anyone to find quantified customer insights with just one click. Internally, we’ve found that this has completely transformed the workflow for people using Chattermill. Instead of spending hours learning a new tool, building complicated charts and trawling through customer feedback, you can type whatever you want to know directly into Copilot’s search bar. All the heavy lifting is done in the background; you instantly receive a list of insights, detailed charts, and direct quotes from customers, so you have confidence in what Copilot shares. Can’t wait for you to give it a try! 🚀
Natalia Dwórznik
@billie_bradley Exciting times! I'm sure so many Chattermill users will find Copilot extremely valuable; this will drastically reduce the barrier to customer insights for so many teams!
Stefan Batory
Asking questions to my customer an getting AI-generated response? That sounds like a dream - instead of tedious surveys, I'll be able to use the feedback data I already have.
Tom Sykes
@stefan_batory Exactly! Copilot can integrate with all of your favourite feedback sources in Chattermill. It'll feel just like having a conversation with your feedback data 📈
Robert Lea
Hey, Rob here! Key Account Manager at Chattermill! I'm super excited for our customers to get their hands on this - I think it's going to revolutionise the way we surface and share insights! This is the start of something magical 💫
Danielle Mitchell
I can't wait to share this with my clients so they can further reduce their time to insight!
Tom Sykes
@danielle_mitchell1 Absolutely Danielle! We're excited to see how this helps users find insights faster :)
Natalia Dwórznik
Congratulations to the entire team for making this happen! 🎉 We're thrilled with the initial interest and excitement from our customers regarding Copilot. We believe this tool will have a truly remarkable impact, accelerating and enhancing processes through these AI features. But here's the exciting part – this is just the initial phase! Chattermill's roadmap is packed with even more AI innovations planned for integration into Copilot. We're dedicated to pushing the boundaries and providing you with cutting-edge AI capabilities and we're eager to hear your thoughts, questions, and insights about our AI features.
Tom Sykes
Hey everyone, Tom here! 👋 I work in Product Marketing here at Chattermill, and we're over the moon to finally share Copilot with you. We've found that users often start looking for insights with a question in mind: "What's driving low NPS scores in November?", "How do US customers feel about our new returns policy?", or "What are the most common issues related to cancellations? 💬 With Copilot, you can now get detailed answers to these questions delivered to you instantly. Copilot's search bar is a great place for anyone to start, regardless of your experience in analyzing feedback. It also powerful visualisations, graphs and verified quotes, so you can dive deeper into analysis in a few clicks. 📈 We can't wait for you try this out!
Artem Narozhnii
Absolutely thrilled about the new feature!
Tom Sykes
@artem_narozhnii Thanks Artem - looking forward to hearing your feedback on Copilot once the beta is live!
Georgi Mirazchiev
Amazing work team!
Tom Sykes
@georgi_mirazchiev1 Thanks Georgi! Can't wait for you try out Copilot for yourself
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