Eric Willis

dscout Sprint - Video user feedback that helps teams push forward - in 5 min

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Jack Wheeler
Thanks for the hunt, Eric! We built Sprint because we saw two major challenges in the research // feedback space. 1. Product owners often build products without testing with actual users. They eschew this process because it takes time and energy to recruit, manage, and pay participants for testing. 2. Once feedback comes back, it typically sits on the shelf. Lots of feedback gets lost in translation and is buried behind spreadsheets. Sprint solves these problems in two ways: 1. We manage the entire relationship with users, and use a before/after research framework to help you get better insights. Customers are able to screen for relevant participants, and ask 2 custom video questions. 2. The feedback is distilled into 30-second video clips -- short enough to share with your team without feeling the urge to edit a highlight reel, and jam-packed with relevant info so you'll never sit there waiting for insights. In addition to these two differentiators, we also record screen sessions when testing prototypes and websites. 25 users dish on Instagram Stories - https://sprint.dscout.com/s/smcs... Sports Illustrated (includes screenshare) - https://sprint.dscout.com/s/edss... Looking forward to answering any questions you may have about Sprint! Feel free to email me with any feedback as well: jack@dscout.com
Eric Willis
Sprint enables your team to bring the voices of outside users into your team’s design process—seamlessly. You’ll get video feedback based on whether a mobile app or prototype lives up to user expectations—feedback that helps your team move forward. Sprint saves your team time and money in gathering and making use of feedback - and gets results in 24 hours
Ryan Hoover
Nice idea. We're big fans of UserTesting but it doesn't incorporate video feedback (yet?). While this is often unnecessary, I can see this being useful for certain apps/services and walkthroughs.
Jack Wheeler
@rrhoover When do you think something like Sprint would be necessary vs unnecessary? How do you draw the line?
BrianBest
Mint!