Fathom - Never take notes on a Zoom call again

Hi Product Hunt! In the first weeks of last year, I found myself on over 300 Zoom calls with customers and prospects for a research project at the last startup I founded, UserVoice. 🤯 Through that process I became very familiar with what a pain it is to try and hold a conversation and take notes at the same time. I also came to realize how even the best written notes do a poor job of helping us recall or share important parts of those conversations compared to hearing them first-hand. 😤 Our team has spent the last 16 months building a solution to those problems that I’m excited to share with you today. 🤞 Fathom is a FREE app that makes it easy for you to recall and share the important moments from your Zoom calls. ☝️Just Click. Instead of trying to hurriedly take notes, you simply click a button whenever something important is said. ⚡ Instant Access. After the call, you’ll get instant access to a transcribed recording of the entire call with those key moments portions of the call highlighted. 📽️ Easily Share Highlights. You can share links to highlight clips with colleagues and even have them sent to Slack channels in real-time. 🔥 CRM Sync. Fathom can auto-generate a call summary and sync it to your Salesforce, Hubspot or Close CRM to save you from the post-call data entry drudgery. 🔎 Search. Forget who mentioned something? Search the transcript across all your calls (or those of your colleagues with team mode enabled) 🥇 In-Call Coaching. Feel confident you’re running a great call with real-time stats and a friendly monologue alert if you talk a little too long. We’re excited to build a world where people can focus on their conversations rather than their notes. A world where everyone in a company can see first-hand what customers are saying instead of playing a giant game of telephone. And we’re excited to launch on PH and hear what you think of the app because even after more than a year in development we know we still have a long way to go. And as a special thank you to the PH community for your feedback, if you sign up for Fathom this week we’ll give you priority access to the app (which is just a fancy way of saying you’ll skip ahead of the roughly 85K people on the waitlist). PS Thank you to @chrismessina for not only hunting us but also providing some amazing advice on how to re-frame our pitch ← This is the Fathom highlight that I referred back to when writing this post

This is such a genius way to identify, tag, and share the most important parts of video calls. I can't wait to start using this.

Fathom gets the job done and gets out of the way. We love love the integrations - teaser, they have a direct export to Notion too. How cool is that! I've previously tried Wingman, Fireflies, Chorus, and Fathom is thus far the best, no-frills user experience that I've experienced. The tool is extensible and has become a core part of our team's workflow - we use it to record customer feedback, onboard new hires onto the team, and most importantly let us be comfortable with ditching our notetaking workflows.

This product has been a game changer for our sales team. We can now focus on the prospect and engaging in the conversation instead of hammering out notes on a keyboard or trying to scribble down pain points in the background. It's also really helped improve our call coaching, ensuring we're covering off key discussion points and looking for areas to improve. Awesome product, a must have for any sales team!

Fathom has been an absolute lifesaver for me and my team. We previously had to assign someone to be a notetaker on basically most calls we had and when it came to individual calls, I had to wear the hat of both note taker and listen in to what the person had to say and I'd sometimes miss important information in the process. With Fathom, this nightmare was no more, I could now easily have Fathom take notes for me, and then reference them after the call with either my bookmarked sections or pick up new info I missed while bookmarking during the call. I now worry less about taking notes on calls and focus more on engaging in more meaningful conversations thanks to Fathom. Totally recommend it.

This product has enhanced my Success Team's ability to focus on customers' relevant information during the calls, efficiently review the meeting notes, and quickly act on it. It has also helped with call reviews and coaching opportunities. This is a fantastic product and a must-have on assisting customer-facing teams in delivering value more effectively.

Great tool, has made client meetings a breeze. I work remotely during different hours and some members are only available for calls at that time. Fathom makes it easier to share calls and organize notes so that it is much easier for other teammates to view the call after the session has happened. The csm team is also awesome, they reached out to me early on for feedback and were genuinely nice throughout my usage of the tool.

Fathom is an absolutely amazing tool. It has drastically leaned our process and increased the amount of time we spend doing work instead of reviewing calls. One of the services we sell are social media profile optimizations which requires a call with the client to get some additional information. Previously we would bring a notetaker on the call or pay an employee to review the call after it was completed to get the necessary information to optimize the social media profile. Now our employee takes the call and uses Fathom to tag the important parts of the call which makes it easy to spotlight the most important information. Fathom has saved us between 30 to 60 minutes per project, which allows us to get more done more efficiently. If you have the opportunity to try Fathom, I would highly recommend it.

Fathom has transformed our sales process and onboarding sessions. This is a great tool to simplify note taking on zoom calls that allows me to be more present on the call VS taking notes. Can't say enough about Richard and his team either. Responsive, kind and doing everything exactly the right way to scale a fantastic product.

Since using Fathom I have been far more effective with my time, I am easily able to identify area's of interest within workshops, and create insights for me to follow up on during the documentation phase of projects. The speech to text functionality is great, and again aids me to use my time more productively! No idea how I managed before Fathom!