What issues do you face when someone finishes the free trial of your product?

I will be happy ☺️ of course 🥰

Naturally, do they want to convert to paying?

I don't so

take the tel. number and call them :)

Conversion, big time. Some people dip after the trial and don't pay. Gotta figure out how to make 'em stick. Features? Price? It's a bit of a puzzle.