Chris Messina

HyperTrack - Building blocks for your location features

HyperTrack helps developers build anything they can imagine with location. We offer accurate locations with near-zero battery, through building blocks that make them useful and beautiful.

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Abhishek Madhavan
We at Freshdesk, provide customer support software to some of the leading companies across the world like Honda, Cisco, 3M etc. We're also used by some of the more popular on-demand consumer apps in Asia for providing support in real-time using chat. When we noticed some of our customers already using Hypertrack's plug-and-play location stack, doing an integration with them was a no-brainer for us -> this allows our customers to provide a seamless support experience to the end users. This is a fantastic product, built by an experienced team: Really excited by all the possibilities Hypertrack opens up! Go team!
Kashyap Deorah
@abhishekmadhavn thanks Abhishek. Love the quick integration you guys did for our mutual customers. The next level might be a chatbot integration where customers asking for their orders can automatically get the tracking link and ETA with no human intervention? :-)
Ashish Aggarwal
@righthalf @abhishekmadhavn --that would be insane!
Ish Jindal
@righthalf @abhishekmadhavn That would be super cool. Something like this? https://hellotars.com/convBot/de... (just a demo)
Abhishek Poddar
@jindalish @righthalf @abhishekmadhavn That's a lovely prototype @jindalish. Fabulous work. Wondering if can we offer a order-tracking chatbot (pre-integrated with HyperTrack) to someone who may be interested?
Ish Jindal
@abhishekpoddar @righthalf @abhishekmadhavn Definitely! Should be pretty easy to integrate your API with our bots.
Chris Messina
Definitely lots of potential for this -- curious if there's an integration with Uber's API?
Kashyap Deorah
@chrismessina thanks for hunting us. We thought of ourselves as bringing the power of Uber-like location features to the rest of the world. It's an interesting question how we might be useful in tandem with Uber APIs. Thinking... Suggestions?
Chris Messina
@righthalf yeah, I mean this is what the Trip Experiences API was intended for... So with the right partner, you could combine trip context with destination insights to create new kinds of guided destination experiences.
Kashyap Deorah
@chrismessina yea was looking up exactly that. A popular use case for HyperTrack is live location sharing - friends meeting up some place can share live location when on the way. When some of them are in an Uber (as they often are), Trip Experiences API can help unify that experience for all. And that is just one possibility. Thanks for the tip...
Parul Gupta
@chrismessina @righthalf - This is such a cool idea! I was fascinated with how Hypertrack enables commerce, esp in the online-to-offline world. Applications in trips/experiences open up a whole lot of new opportunities! One of my favorite apps is Roadtrippers which shows you points of interest along your road trip, but doesn't quite do live location tracking. Would be an interesting addition!
Cristina Cordova
It's great to see HyperTrack building infrastructure for location-based services. At Stripe, we started building payments infrastructure with a similar goal--enabling more commerce online. Looking forward to seeing more businesses in the logistics, travel and delivery space thanks to HyperTrack.
Kashyap Deorah
@cjc thanks Cristina. We had this use case by a leading payments company that accepts cards through a little hardware device at the door. They had been geotagging those receipts, just as you have timestamps, these were placestamps. Now just as they have timelines, we've created placelines. If a delivery or visit has a payment at the end, we can generate the placeline for it (placestamp too, of course). Would this be useful in your world or am I smoking dope? :-)
Cristina Cordova
@righthalf Definitely -- adding the placestamp to Stripe metadata would make it even better :)
Vivek Durai
Pretty awesome - nicely laid out use cases. Looking forward to meatier python client library docs.
Utkarsh Ohm
@vdurai Sure Vivek. Given the amount of love we are getting from python devs, we are going to do this soon!
Abhishek Poddar
Thanks @chrismessina for hunting us. Hey ProductHunt - Abhishek here from HyperTrack. HyperTrack helps developers build better location-based services in their apps, just as Twilio does for communication and Stripe does for payments. HyperTrack has been testing for a year with forward thinking companies of all sizes to build and operate live location features in delivery (Zomato), service (HouseJoy), travel (goIbibo), transport (Redbus), logistics (Delhivery), sales (Toppr) and more. Our users are tracking over 1 million hours per month and building for a variety of use cases such as order tracking, workforce monitoring, mileage tracking, location-based assignments, live location sharing, and profiling users & places. We'd love to hear your feedback and answer your questions!
Jeremy
A fantastic product with almost unlimited potential. Open sourcing the Play Store live location sharing application was a great move and one which shows their commitment to open source and willingness to make it as easy as possible to integrate into your workflow. Great job guys!
Abhishek Poddar
@jerdogxda Thanks Jeremy. Are there other things you think HyperTrack could opensource for the best of the developer community?
Jeremy
@abhishekpoddar the iOS version of the Live Tracking would be a good next step which I am sure you're working on. Continuing to make sure new technologies are represented and able to be accessed will be important, and I would suggest that IoT not be ignored. I know personally a few interested parties which would make use of this with IoT.
Abhishek Poddar
@jerdogxda That's right. We are soon going to open source iOS version of HyperTrack Live app (our live location sharing app). Should happen in a few weeks. Re: your thought on IoT, we too have received interest on supporting IoT. Wondering what use cases you have seen?
Vivek Goyal
Oh wow, would have been so handy when I was building eBay Now and fulfilling hyperlocal orders! Will give this a try soon...
Utkarsh Ohm
@vivek_goyal sounds great. This will get you live in 10 mins https://www.hypertrack.com/useca...
Abhishek Poddar
@vivek_goyal Thanks Vivek. Wonder if there is a use case for Shifu as well?
Kashyap Deorah
@abhishekpoddar @vivek_goyal whatever use case you decide, I know what it's going to be called - Shifu Go
Varun Jain
Have been following the HyperTrack team since the very early days. Not just product design & tech but documentation and support is also top notch. Very nimble and strong team. Hope to see more companies building great products on top of HyperTrack. All the best guys !
Abhishek Poddar
@thebitmonk Thanks for sharing your feedback, Varun. Do you have any companies in mind that you think can build their product on top of HyperTrack?
Ravi Jain
hypertrack sdk integration was smooth, never thought that building a tracking experience within the app will be so easy.
Kashyap Deorah
@ivarjain Thanks Ravi. What you did with it within a weekend though was stellar. Pushed the envelope for what we thought our stack was capable of.
Arjun Attam
Thanks @ivarjain! Did you try out the new onboarding experience? Would love to know what worked what didn't :)
Shobhit Singhal
We've engaged with the HyperTrack team since the early days. Their quick effort to support tracking 'multiple users in the same map view' allowed us to ship and iterate over a use case critical to our app. In what can only be a sign of immense faith in the product and team, we are also integrating HyperTrack into some of our white-labeled products and projects for end-clients. Three cheers for HT!
Kashyap Deorah
@singhal_shobhit Shobhit, your use case for friends being able to share live location with each other when on the way to meet up, opened a potent use case for us. Have seen messaging apps and marketplaces seek out that feature. Would not have packaged it if it wasn't for you guys. Muchas gracias.
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