Nathan Baschez

Init.ai - Build powerful and intelligent conversational apps 💁🤖

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Create AI and natural language conversational apps through our developer platform. We offer a comprehensive solution that handles messaging, machine learning, and business logic, including integration with third-party APIs. You can suggest responses and update agent workflows in real time as well as automate many conversations.

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Keith Brisson
Hello Product Hunters! We’re quite psyched to launch today here. We’re Init.ai (Techstars Boulder 2016), a simple-to-use platform that makes building intelligent conversational apps easy. We want companies and brands to go beyond the limits of chatbots. With our platform, they can engage their users naturally. Developers can build apps that would be up and running in less than hour. You can start building your conversation apps right now — try it yourself, free!
Mike Gozzo
I've been working with @keithbrisson and @adawoodi as they took the first steps in building init.ai's messaging connectivity with Smooch. At every turn, I've been impressed by their technical prowess and the potential of their platform as one of the first "next-generation" conversational experience builders. This tool may not be your best choice if you want to create a relatively simple bot experience based on keywords, however it's a great way to build, train and maintain a more sophisticated conversational experience - particularly if you are a developer that wants to shift into high gear and really control your outcome. @keithbrisson - can you tell us more about the insights that are behind your unique approach? How does init make bot building better?
Keith Brisson
Hi @gozmike, thanks so much for the kind words and question. We're providing developers the tools to make great conversation experiences that add real value to the companies they work for. We think we're just at the start of this great shift towards chat and natural language conversation, and we want to power it now and into the future. To make that happen, we started with the basics. We built a unique, conversational NLP system that works with messages in sequences instead of isolation, to better understand context and meaning. In end-user trials, people always wanted to go beyond questions and answers to a back-and-forth interaction. That's what we ultimately want to enable. And then we built all the tools that make training such as system possible. The machine learning underneath is sophisticated, and always changing as new techniques come out, but we abstract it away into simple developer tools to let companies focus on their core business, not arcane technology. Finally, we see conversational interactions emerging everywhere--from messaging apps to wearables to IoT--so we enable these applications to be built once and deployed everywhere.
Michael
Keith, this is awesome! I love how dev-friendly Initai is. I've been frustrated with the "drag-and-drop" bot builders out there that output mediocre experiences. One question - is it possible to integrate Initai with a database? Having access to user metadata and message logs is essential to anyone building bots with serious applications.
Keith Brisson
@mishalaskin totally! Init.ai supports a few things on that front. Theres a built-in key-value store where you can store arbitrary data as a conversation progresses. This data can be stored both at the conversation level and at the user level. Since Init.ai lets you run custom code, you also have the flexibility to connect to any existing database, service, or a hosted API like Firebase or the AWS suite. We have a few things in the works as well: we are opening up a REST API soon for even more flexibility and will be enabling self-hosted logic (so you can use whatever database and programming language you'd like directly) as well. For message logs, there's a full debugger which shows you the conversation and how it was processed, and those logs can be exported for re-training. Plus, you can get messages in realtime through webhooks.
Michael
@keithbrisson very useful, thank you
Philippe Dionne
This product is well thought out and demonstrates a deep understanding of a conversational app developer workflow. I believe this is currently amongst the best bot building option for anyone with technical skills. This also makes it one of the best bot building option for any *serious* conversational app, since a slightly involved conversational experience requires great NLU and training.
Keith Brisson
@phildionne thanks for the kind words. We agree and we are just getting started!
Mike Moloney
Such a smart and useful product for ecommerce and related fields. Excellent work Init.ai team!
Keith Brisson
@moloneymike Thanks Mike! We see conversation as transformative in e-commerce and many many other industries. We're starting with automation, but our approach enables us to work with multi-user conversations and assist sales and support staff as well, so the possibilities are really endless.
Zack Hickman
What would you say are the differences between Init.ai and Wit.ai? Why would one use Init over Wit?
Keith Brisson
@hickmanzackary Hey Zack, all products have their use cases. We built Init.ai to handle conversation flows, understand context (i.e. is “cool" a temperature or another word for “hip"), and integrate tightly with messaging, mobile, or web. We also have a strong developer workflow with versioning, integrated custom logic, etc. Plus soon you will be able to handle multi-user chats or even exchanges where bots monitor conversation and interject as needed. We think the Wit.ai team is great and hope you’ll try our product and let us know.
Pravin Singh
@keithbrisson @hickmanzackary totally agree with you on Wit.ai we are running some experiments too.
Jordan Jones
I have been using init for about 1 month, and it works great! Slack is very active and everyone is there to help! I have had some suggestions and the team works on them right away. Works great with Smooch.io and Facebook as well!
alavers
Drag & drop bot authoring tools are very cool, and can get a bot built quickly, but keyword-based bot triggers can be limiting, and a authoring a graphical flow becomes difficult with a complex bot script. NLP can make a bot experience much smoother, but again, unless you invest massive amounts of time into your NLP model and training set, your bot is going to frustrate users. When NLP based flows go off the rails, it's also difficult to pinpoint what went wrong. I played with Init.ai and was very impressed. init.ai offers a much better toolset for developers to build, train, and debug natural language buts, and I can't understate how important debugging is. Bots and NLP are an inexact science, so having a good debugging tool is crucial, and the one Init.ai has built is mind-blowingly awesome. Congrats to @keithbrisson and the whole init.ai team.
Rui Delgado
Great work! I just checked the documentation, can't wait to start building here.
Mark C. Webster
Looks cool! Did your team build the NLP from scratch, or is it powered by something else?
Keith Brisson
@markcwebster Hi Mark! Yes, the NLP was built from the ground up and is internal to our platform. Our strategy is to take the most recent advances from the machine learning field, combine and extend them in conversation-specific ways, and then abstract it all into a simple workflow to make it accessible to any company. For a few tasks we use open source tools (like parsing dates, etc) but all the core tech is based on various neural network types capable of handling ongoing conversation (and we're constantly evolving the implementation under the hood). We want to let companies reap the benefits of new language understanding research as it emerges, making the developer experience simpler while improving the end user experience -- all without the company needing to know anything about machine learning itself.
Mark C. Webster
@keithbrisson Can't wait to play around with it.
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