Justin Kan

Sendbird 3.0 - Fully customizable chat, voice & video APIs for your app 🐦

by
Ship full-featured in-app chat, voice and video messaging and scale to millions of users globally. 150M+ users in leading digital apps such as Reddit, Delivery Hero, Headspace, Teladoc, Paytm and more chat on Sendbird. Start your free 30-day trial today!

Add a comment

Replies

Best
John S. Kim
Thanks Justin for hunting us! Hey guys, it's good to be back. We've took time to carefully build our latest chat SDK and API. We're ready to share the update with PH! Do let us know if you have any questions.
Tin Hang Liu
@doshkim good job!
John S. Kim
@tin_hang_liu Thank you Tin!
sri
@doshkim Congratulations on a good launch. Do you have 1-1 video chat service?
John S. Kim
@sridhar_kondoji Not yet! Video and audio coming later this year. How soon is your timeline?
sri
@doshkim One year alligs with our timeline. We might use your existing services sooner.
Michael Paris
Congrats guys! This looks really cool. You guys have amazing design by the way. I'm curious where you see this fitting in the greater messaging ecosystem? It looks like you guys offer a different set of services (such as the bot interface which is very cool) but how do you view your differentiation against a service like layer?
John S. Kim
@michael_paris Hey Michael, thank you for the kind words and the question (I'll definitely let our team know!) I believe we are part of the greater movement within the industry — as the millennials are quickly becoming the drivers of our economy, we're seeing greater adoption of in-app messaging across different verticals and companies of all shapes and sizes. Not only is this happening among the tech-companies and startups, but we're beginning to see the traditional industry and public companies also exploring into the in-app messaging space. Hopefully, we at SendBird can contribute to businesses by helping them harness the power of in-app messaging while the heavy lifting is done by companies like us. We think the players (including layer) are doing a great job of helping the market move forward, stop the developers from reinventing the wheel, and raise the bar in terms of what the developer experience and the end-user experience should be. We're continuing to roll out new high-value features (e.g. moderation tools, auto-translation, etc.) to add more value to the customers, and we think of others less as competitors, but more as comrades in the industry building and uplifting the market together. Ultimately, as we were taught in YC repeatedly, I believe competitors don't kill startups, but lack of customers do. So we'll keep talking to and learning from our customers and build elegant solutions to help address their needs. Due to limited resources, we probably can't deliver on all the feature requests that are coming through our doors, but we'll keep focusing on the customer value and hopefully it will win the hearts of the people we are working with.
Michael Paris
@doshkim Thanks for the thoughtful note! I love the way that you think about the industry and competition. We are actually going though YC right now and have heard a similar mantra. Best of luck in the future! I'll be following your progress and will absolutely try out your service myself.
John S. Kim
@michael_paris oh wow! congrats and best of luck at the demoday!
Michael Paris
@doshkim Thanks!
Min P. Hong
Easy to use. Swiss Army knife!
YK
@silverdel Gracias!
John S. Kim
@silverdel Thank you Min!
Mark
@silverdel Thanks you Jedi Master!
Min P. Hong
@yaekyum De nada!
Min P. Hong
@doshkim De nada!
Noni Israel
Big fans of SendBird! We've been using them for a while, it's an amazing product!
YK
@noniisrael Thank you so much Noni! Deeply appreciate your support!
John S. Kim
@noniisrael Thank you for the kind words Amnon! Funnster rocks!!
Nicholas Wood
Build out our messaging feature with v2 last year after looking at many options - great product and service!
John S. Kim
@thewhitewood Thank you for the kind words Nick! Btw v3 is far better, so do give it a try when you get a chance! :)
YK
@thewhitewood Thank you! Looking forward to supporting you guys further!
Mark
@thewhitewood Thanks! We also keep our eye on Availo too! let us know how we can support you with our v3 SendBird!
Bruce Bolton
Looks very polished. Who do you consider your competitors?
YK
@brucebolton Hi Bruce - Layer and Quickblox are most often considered competitors and/or alternatives.
Mark
@brucebolton You can also refer to the article at Quora [Quickblox vs SendBird vs Layer.com] Do I need to have my own backend? that SendBird is the only players offering scalable chat room and set of premium chat features! : https://www.quora.com/Quickblox-...
Rodrigo Reis
We've been using SendBird as the foundation for our messaging app for almost a year now. We're pretty happy with them.. the SDKs v3.0 are a great evolution of the product.
YK
@rodrigoreis22 Thank you Rodrigo! Hope the best for Arena.im as well!
John S. Kim
@rodrigoreis22 Thank you Rodrigo!
David West
Looks like a fantastic SDK, a real stunner. Looking forward to getting it integrated into a project or two this year. Kudos to the whole team @astyfx @ahn_jungho @yaekyum @jeongjin9 @markatsendbird @doshkim @harry_kim @jameskim on what is clearly a REALLY useful toolkit. Think it'd be more beneficial if you asked for more info on sign-up & divulged more info about your pricing structure upfront if I am being picky. This rather than pushing people through the contact form. But other than that, can't fault your product/service on first glance.
David West
Just a side thought - what sort of encryption is there? Saw you integrated FILE encryption recently, but presuming THAT is just for premium/custom plans but on private messages & text... is encryption offered?
YK
@david_west Thank you so much David! Hopefully, we can support one of your future projects. All suggestions are deeply appreciated, and I agree with you on how we should have a more extensive sign-up questionnaire to direct the site visitor to a much more relevant document and/or representative. About pricing, standard self-serve pricing is always on our minds and we are thinking hard to find the right way and the right time to make it happen so that more developers can benefit from SendBird's chat SDK. Thanks again for your thorough review!
David West
@yaekyum The broadcast feature is a really important one I think - I'd love to see it in the free plan - rather than just the test message. If you're concerned about giving too much away, could maybe restrict the amount of broadcasts app owners can make per week/month. I'm not sure it's worth upgrading JUST for that, but it's definitely a very very useful feature in those larger channels.
YK
@david_west Indeed! It is a feature very much loved and often used by services with the need to send out Admin and Marketing messages. We will keep in mind going forward about making premium features available to the free tier!
Dainis Kanopa
Hi guys, you already been hunted at PH a year ago.
John S. Kim
@dainiskanopa Yeah this is a whole new major update with vastly improved + new features and performance. We had to literally rebuilt our server from ground up based on customer requests.
YK
@dainiskanopa Thanks for recognizing us! Yes, last year was our 2.0 SDK. This year we are introducing the 3.0!
Dainis Kanopa
@doshkim Great, +1 vote! Good luck!
John S. Kim
@dainiskanopa Thanks! Really appreciate it!
YK
@dainiskanopa @doshkim Thanks a ton!
Meena Lee
+ 1 vote, guys!! :-) 퐈이팅!!
Mark
@meena_lee Thanks for the support!!
YK
@meena_lee Thanks a ton!
John S. Kim
@meena_lee Thank you so much!
1234
Next
Last