Ali Naqi Shaheen

WorkHub Spaces - One solution for your external and internal communications

With WorkHub Spaces, keep your conversations going with your colleagues and customers in one place.

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Qudsia Ali
Thank you for hunting us @ali_shaheen Hy, I Product Hunt Community, Qudsia here. I am the co-founder of Connect, which we launched earlier on Product Hunt and got so much positive response from the PH community. And now, I am glad to introduce you to Workhub spaces. What are Workhub Spaces? Spaces are a new feature in Workhub Connect. Workhub spaces are support pages that will enable you to manage all your internal and external communications in one place. Why Workhub Spaces? 1️⃣ Workhub Spaces help your customer support team by consolidating all customer queries and internal chats into one place. This way, they can manage internal and external communications very easily. 2️⃣ Workhub Spaces is an excellent way for your customer support team to keep track of customer queries and responses. This makes it easier for them to provide a high-quality service to their customers. How Workhub Spaces Works: Spaces are a support widget for "connect." All "connect" users can use them for free with their connect subscription. To use spaces, create a page and, add all the details of support team members on the page, save it. Copy the code of that page and place it anywhere on your website. Whenever a customer initiates a support chat, anyone from your team will be able to respond to that query from within their "connect" account. This way, everyone on the team is always available to help the customer. Customers can initiate a call, email, or chat and schedule a call by checking the available time in the calendar. Features: ➡️A support widget for customer support ➡️Chat, Call, Email or Schedule immediately with the support team ➡️No need to switch between internal & external support apps ➡️Support different communication channels like Web chat, Message, Phone, SMS, FB Messenger, WhatsApp, Email, Audio/Video ➡️Customers can select Support representatives based on their needs ➡️Create as many spaces as you want We are constantly working on making our product better. Please let us know if you have suggestions for how we can improve it! We really appreciate your feedback. Let's make it better together. 🚀 I’d love to hear your feedback and will hang out here all day to reply to your questions and comments. Keep growing. More About Workhub Spaces & Connect: https://www.workhub.ai/connect/
Kesavan KK
@ali_shaheen @qudsia_ali Much needed. Best wishes for the launch.
Marco Ancona
@ali_shaheen @qudsia_ali looks great, congrats on the launch! Also cool fluid simulation for the animated logo on PH ;)
Fares
@ali_shaheen @qudsia_ali Congrats on the launch !
Qudsia Ali
Thank you @fares_aktouf
Mayank Jain
@ali_shaheen @qudsia_ali congratulations on the launch. Checked out the features and it looks like that you have built a comprehensive customer and employee engagement platform. Kudos and best of luck! Will certainly get a demo and explore further :)
Tomi Lee
Congratulations! give me an all-in-one kinda vibe. going to try the demo.
Qudsia Ali
Thank you for your feedback @tome_lee
Sakshi Gahlawat
Hey, congrats on the launch!
Qudsia Ali
Sushil Sharma
Hi, @qudsia_ali congrats on the launch! Being a member of a remote team, I can say this is the best tool to manage your work and collaborate with the team. My best wishes for a grand success.
Qudsia Ali
@sushil_sharma2 Thank you for your support Sushil.
Nikola Cvetkovic
Congrats on the launch! Good luck. Saw on the website that you support integrations with Slack and other services. I think that is great, cause folks won't need to switch.
Ali Naqi Shaheen
@nikolacvetkovic exactly, and we will have integration with MS Teams soon too.
Rucha Joshi
Is there some sort of tagging system to categorise the customer queries? Looks interesting, will check it out further.
Ali Naqi Shaheen
@rucha_joshi8 All customer queries are separate threads and you can convert any conversation to an actual ticket so that even other team members can be involved. With a single system, the entire team can be looped in when needed.
Shushant Lakhyani
A great workspace communication solution! Congratulations on the launch!
Qudsia Ali
@shushant_lakhyani Thank you Sushant.
Nazar Legeza
Thanks for this product! It is awesome!
Qudsia Ali
@nazar_leheza Thank you for your support.
Nishith from True Sparrow
Smart product solving an important problem. Good luck with the launch.
Qudsia Ali
Thank you, @nishith_shah.
Arun Pariyar
Looking forward to the growth of WorkHub Spaces 🚀
Qudsia Ali
@arunpariyar Thank you, Arun for your consistent support towards Workhub.
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