Session Replay by Zarget - See how visitors view and use your site.

@rrhoover Thanks for asking Ryan. We also like FullStory as many things are nicely done. However, it is a tool specialized only for vistor’s session replay. Zarget not only helps you to understand user’s behaviour but also makes you experiment changes, measure conversion and improve it. So a Digital Marketer or a Product Manager striving to improve the conversion can do the changes, get instant feedback and act upon it. We are working on tightly integrating session replay with the other modules including funnel analysis, heatmaps etc., This will help users identify the leaky steps and reduce the drop-off rate. Would be really happy if you could give Zarget a try and let me know your thoughts!

@rrhoover @contactnaveen I've personally tried FullStory, Hotjar, Crazy Egg, VWO etc... and honestly, for startups to medium sized business that need an all-inclusive solution at an affordable rate, Zarget seems to be the winner so far! The main issue I had with Zarget initially was that they had a lot of bugs and they didn't have this session recording feature, so I switched back to the others. But now, although they still have some bugs, it's a bigger bang for your buck and totally worth implementing! Furthermore, I'm not sure if they will follow through with this or not, but I just received an excellent on-boarding experience. I sat on a long call with their client specialist Bhaskar , walking me through the whole implementation and more; and apparently, they will continue to provide phone support beyond these early stages at no extra cost. Lastly, I read the comment replies on here and Naveen's answers to things like the security blew me away, I'm definitely optimistic and as long as the list of bugs that I just reported get fixed, they have my vote!

@contactnaveen Just got off the phone with one of your staff and was excited to get started with my site and client's sites, but the coupon for Product Hunt users only gave a small discount, when I inquired about it, I was notified that the 40% off is for the yearly subscriptions ( Arun didn't mention this in our initial chat when i inquired about it ) only.... can you guys make that clear on the landing page? Also, I was on the phone for an hour with Bhaskar providing a lot of feedback and bug report, he seems to be willing to help me out, waiting on the response still. Great work overall, read my other comment to this :) . Thanks!

@dilyaraskar @rrhoover Thank you so much Dilyar! Being a young startup, customers like you are really a motivational factor for us to take the product to completely new level.

@contactnaveen No problem! It's mutual love ;) I offered my full support when possible, so hit me up and keep me posted via intercom and such :) . Congrats on your Serious A funding and keep it up!

@kostyarypta Good question! Actually 3-4 more pop up in my mind.

Thanks for the question @dreamture @kostyarypta * Security - Your data is sacrosanct for us. The data collected from your visitors are stored with enterprise level security. (Yandex Metrica uses the data collected from the visitors for its own processes, which is a cardinal sin for us) * Data Privacy - We automatically detect the credit card fields & other sensitive fields. As a user, you are in control of your data. We empower the users to specify which pages or sections of the pages to be collected or not. * Automatic Bot Detection - We detect the traffic from many notorious bots and spare your time from viewing those sessions * What Visitors See Is What You see - Our superior recording and replay technology allows the users to replay the page and have the same experience of the visitors (Yandex Metrica replays it in an iFrame, which not all the websites allow) * Targeting - You can specify which segment of visitors you want to target and record sessions only for that. If you want to understand the behavior of users coming from specific campaigns, it can be done in very few clicks. * Support for single page apps - We don’t have any restrictions on the size of the webpage’s code (Yandex Metrica insists that the size of page’s code should not exceed 185 KB). Sign up and give it a try. I am sure you will be convinced 😃 . Let us know your thoughts.

@santhoshguru @dreamture @kostyarypta 1. Security - Why should I trust you? And for this data.. lot's of plugins/statistics systems/browser extensions are collecting data nowadays. So this argument is not as good as you think 2. Data Privacy - Metrica does this too 3. Bot detection - Metrica does this better then you - I'm sure, know how their antibot really works and there experience is significant in such topics. 4. WVSIWYS - You are wrong here. They load proxied version in iframe and Metrica 2.0 behaves even more better in this way, so no problems with any sites 5. Targeting - in Metrica you can segment all users by lots of attributes including your custom parameters, goals and other things. So your argument is weak here too. 6. Metrica 2.0 works fine with SPA. And of course, if your page code is large like 185KB - that's actually terrible for usability. Weak argument number 6. Guys, I'm not working in Yandex, but your arguments are so weak... Hope you find your niche before Yandex goes international and your possible clients switch to it. Several years ago I tried making the same product but for recording user behavior including eye tracking. The reason why I stopped this product is that world doesn't require any more tools like that. Usability testing with eyetrackers require big knowledge and experience which site owners usually don't have. You made yet another usability statistics tool. But you don't offer site owners real simple instruments of improving their websites. It still requires lots of skills from them. And in fact it's not so cool as your competitors. That's my opinion. You may not like it, but anyway, good luck to you )

@bethrezen Thanks for your opinion. The response we have received from our customers during our Early Access Phase (pre-beta) is phenomenal, that's why we pushed for an early beta release of Session Replay. We are a conversion optimization platform providing integrated tools to help marketers and product managers. Our focus is to help the users get their jobs done effectively, rather than being cool. Anyways, thanks a lot for your detailed feedback. All the best.

@realmahadev That’s a great question.. Hotjar is a very good tool and provides Qualitative insights on how changes on your landing pages/website affect key metrics. But it doesn’t help you make the changes on your website to improve the conversion rate. Zarget being an All-in-One CRO tool provides key metrics and also helps you to optimize the pages and maximize the conversions. Please take a look at this page to understand how are we different from Hotjar in terms of the features - https://zarget.com/hotjaralterna... However, I’d recommend you to signup for a FREE trial in both the tools and see which one suits your requirements.. If you need any help in setting up, feel free to shoot an email to support@zarget.com

@contactnaveen @zarget Well, that's great!

@thalassavanbeek Yes. - We provide a score based on the user's activity in a session to help you to prioritize which session to watch. - We provide an Identify API to help you associate a session with the user based on their email or user_id (http://docs.zarget.com/docs/zarg...) - We provide smart search capability to help you narrow the sessions based on pages visited and many other criteria

@_robertstockley Thanks a lot, Robert.

@ourielohayon You are right. As of now, we only track the tactile events like mouse click/flow, scroll, and key press. Technically, we track the changes of DOM of user's browser session. So you see what your visitor actually sees. If your visitor has a seen few personalized recommendations, you can view what the visitor actually saw. We don't simply load the web page in our player.

@bethrezen I hear you and love your passion about Yandex. As I said above, customers' data security and privacy is sacrosanct for us. We are not comfortable collecting or storing customer's sensitive data at all. Yandex has a different take on this. We are a conversion optimization platform and not a "statistics and usability tool". So let us agree to disagree.

@santhoshguru Oh, you are saying you take care of privacy. But why you have this phrase in your own privacy policy? "We do not use technology that recognizes DNT signals from your web browser." I can continue discussion on your privacy policy, but again - no one will care how secure and private is if they don't know how to use this thing for getting profit. As I see you have only 2 cases, but there's nothing about methodology and helping people think how to optimize their conversion rate. Ok, assuming your service is for professionals that already know how to make real working hypothesis. But all of them know what data can be collected by any other services like facebook pixel, google analytics that are usually living near your tracking code on this websites. And they don't care of data security and privacy. I just wanted to say 2 things: 1. Data security and privacy is a weak argument, definitely not your killer-feature. You don't pay attention to it on your website. Try finding some more competing advantages for your product that will be closer to real demand and will be more unique. What if I find some vulnerability in your product? What if someone else someday will create a torrent with lots of leaked users sessions? You can not be 100% sure. And you can not prove me that you are totally secure. At least, go update your wordpress to latest version lol https://blogs.zarget.com/readme.... 2. There's lots of similar products, including free. But there's no real good scalable service on this market. We have tools, but not solutions and helpers. Pay attention to site owners that want to learn how to think, run good experiments and understand why they failed or succeed. If your user just clicks some buttons, waits for some results - he may stop using your service just because he failed and haven't achieved any noticeable results. Help users learn basic conversion principles, basic usability rules, give them good tools and here's your LTV. Please, do not become yet another heatmap/site-session-recorder that will fail just because of this :) Good luck! PS: Spent 10 minutes, already found vulnerability in your service on app.zarget.com . Contact me if you want to know it :-)

@santhoshguru oh god, now I see how you are aware of security lol. No one contacted me about vulnerability for 2 days :-D Seriously guys, wtf?

@bethrezen Sorry I missed your comment. Thanks for bringing this to our notice. We assure you that we take security very seriously. We will be happy to address the concerns you have identified. For us, security and customers' trust in Zarget is of utmost importance. Please ping us at security@zarget.com and we can discuss on addressing your findings. Thanks again for your feedback about website owners’ pain points. We will strive to address them in our future updates/releases.

@arrev Thanks Adam. Digital marketers in today’s world spend a lot of time in analyzing and optimizing their website. It is a continuous process as their goal is to increase the traffic and maximize conversions. To get this done, they have to juggle with multiple tools and will also go through the pain on setting up the experiments in different tools. To address this problem, we came up with Zarget - an one stop shop for all the CRO needs. That's the reason we came up with Session Replay in addition to the existing modules - A/B Testing, Heatmaps, Funnel Analysis, Form Analytics etc., It helps to truly understand about the visitors, addresses the pain-points and fix it. However, the tools like Inspectlet, Sessioncam focusses mainly on Session Recording. To answer your other question, yes, we wanted to play well in the ecosystem. Please take a look at this page to know more about our integrations - https://zarget.com/integrations/...

@vm4canvasflip Thanks Vipul. Customers like you keep us going :)