Customerly

Ciao fellow Makers 👋 Has been a while since our last PH launch and we are super excited to share with you Customerly AI 🪄 After 7 years of building support tools and staying away from creating bad experiences with dumb chatbots, we decided to revolutionize this industry. How? Let’s start from the problems traditional chatbots have: - Cannot reply to basic support queries - Keep customers in endless loops - Waste customer's time - Push customers away We thought of supporting chatbots the other way around. Let express your customers the way they do, and let Customerly AI do the magic for you and your team. Our AI Assistant is capable of sharing detailed, in-depth conversational responses to your customers in less than 30 seconds. We built it to use only your knowledge base and canned responses. She has a strict high confidence sharing policy. This means that you can be sure, she will share only responses she’s very confident about. And if she’s not confident enough? Well, she’ll escalate to your human team. This way you can reduce up to 50% your repetitive support requests. And what about complex cases? We got you covered. With Intent recognition and missions, you can train Aura to achieve any complex case in no time. With Aura, our AI assistant for Support teams you will support customers in any language in the world in less than 30 seconds. No more dumb prompts from chatbots. More satisfied customers and fewer expenses for your business. What was your worst experience with a support chatbot? How do you thing we can improve it?

Hey, Product Hunters! We're the team behind Customerly Aura, and we're super excited to see Aura in the wild. Building this platform was a labor of love, driven by our frustration with existing tools that treated customer interactions as tickets rather than opportunities to connect. With Aura, we're setting a new standard for customer engagement by combining our advanced Conversational AI with intuitive marketing automation and satisfaction tools. We'd love to hear your thoughts, suggestions, or any questions you might have!

Hello Product Hunt! We are excited to introduce Customerly Aura to you. From day one, our mission has been to revolutionize the way SaaS companies communicate with their customers. Personally, what I think is truly revolutionary is Aura's ability to adapt to the business context, chase its given mission, and figure out when it's the right time to quit and assign a conversation to customer support. Unbelievable. We are here to answer all your questions and look forward to hearing your thoughts and feedback!

Looks great, congrats on launch! I definitely think the combination of bot + human is the way to go on support chat

Wow, I'm really excited to give this a try! The concept seems promising and I can't wait to see how it performs in action. Kudos to the team behind it for bringing such innovation to the table.

With Customerly Aura, chatbots have transformed from being boring and repetitive to engaging and innovative! Aura is truly a game-changer for everyone involved. Congratulations on your launch guys!

Let's change the way of doing Customer Support! 🚀