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The Customer-Driven Handbook

The Customer-Driven Handbook

Ignite Your Audience from Hi to Highly Engaged

If you’re struggling to figure out what your customer needs or wasting time and money on projects that end up not moving the needle, you might need to recenter your business around your customer.

We wrote this ebook to get you from hi 👋 to highly engaged 📈.

Meet the team

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What do you think of Appcues?
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Appcues
User engagement for SaaS
4.79 out of 5.0
56
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The Customer-Driven Handbook was hunted by in Customer Communication, Startup Books, Education. Made by , and . Launched on March 28th, 2018. is rated 4.8/5 ★ by 86 users. It first launched on January 2nd, 2014.

Appcues

User engagement for SaaS
102 reviews
195 followers

What is Appcues?

Appcues is the user engagement platform built for SaaS, making it easy to engage users at scale. Deliver experiences that onboard new users, drive product adoption, and fuel expansion—all without needing developers. Trusted by leading software brands like Airbase, Fullstory, G2, and Redfin, Appcues provides an all-in-one solution that automates connected in-app experiences, email, and push notifications to build lasting user engagement based on real user data—no code required.

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4.79/5 based on 102 reviews
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Reviews

Eirik Fagereng
2 reviews

A bit messy for simple usage. The preview/test functions are a bit easier to use in other solutions. Very pricy compared to alternatives, if you do not need advanced tracking etc.

Tehrynn
1 review

Going from understanding nothing(newbie to tech) to understanding how the universe (tech universe ) works is basically what these courses do😂 Seriously though, they prep you with vocab beforehand and walk you step by step with amazing tips and tricks on how to ace each course discussion. They also do not, I REPEAT DO NOT, make it boring. Cute little Gifs and cool videos sprinkled here and there.

Michiel Vermeulen
2 reviews

The courses are really well made and contribute to a good understanding of how onboarding, marketing, revenue growth and product management are all related to each other.

Louis Pettitt
1 review

The courses I have done so far have been great. The information is delivered in an easy to digest way and the content is playful in parts, which I really like. Learning shouldn't be boring! The badges that are provided after passing the quizzes are a welcome bonus as well :). Great idea! I'm looking forward to doing more as they are released.

Vivek C P
1 review

Until far, the Appcues Team has provided three foundational certification courses through their Product Adoption Academy. The first course, 'User onboarding 101,' goes over the onboarding process in detail. The following course, 'Product Launches 101,' delves into the launch of new features and products in depth, with best practises and real-world examples from well-known companies. I appreciate the efforts of the entire Appcues team in creating such instructive materials. Looking forward to the next course, 'Free-to-Paid Conversion,' which was just released.

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