The best alternatives to Document360 are Stonly, HelpSite.io, and HelpCrunch. If these 3 options don't work for you, we've listed over 10 alternatives below.
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Stonly deploys step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for agents and customers.
Stonly’s knowledge is interactive and delivered when and where people need it. That means it gets used much more often and can handle every case that comes its way.
Learn how Stonly empowers thousands of companies to support millions of customers at https://stonly.com/
HelpSite.io is the easiest way to make a Knowledge Base or Support Center for your customers that's beautiful, mobile-friendly, and searchable so your customers can find answers fast. Our FAQ sites are responsive, easy to customize, looks good out of the box, and even supports custom domains on our Free plan.
HelpCrunch is a customer communication platform combining live chat, email marketing automation and a help desk in one solution. The solution helps support, sales and marketing teams to acquire, convert leads and support their customers.
Empower your support with AI for instant responses, smoothly transitioning to human teams for complex issues, and boosting satisfaction while cutting costs.
Spot is the knowledge base that works with your existing tools: write bite-size documentation on the fly, backup what would otherwise be lost in Slack, and search for the knowledge scattered across Confluence, Drive, Notion, Intercom, Zendesk, Jira...
All your information in one place. Build an internal site with whatever you need to work together: notes, files, checklists, videos, forms/databases, calendars, and more. It's all drag&drop (or Markdown if that's your thing 🤓)
The knowledge we apply in our work repeats in time. We work on similar projects and do a lot of research. All this is shared once and lost after. Not anymore. Keep track of what you learned about your field, products, or industries, and never lose it again.
LiveChat Knowledge Base is a tool that allows building both an internal database for your agents and an external public help centre for customers. You can “stuff it” with data and help both agents and visitors find information in a snap. The internal widget is also equipped with AI support that suggests articles answering customer queries.
Give HR a break. Pacco collects all your company's random bric-a-brac in one place, where everyone can manage teams, edit collections of the links, apps, and resources you use.
Make meaningful learning a part of everyday work.
Everything you need to bring relevant learning, skills and knowledge to every employee in the flow of work, and track all your L&D in one place. Feels like magic, powered by AI.
Ivy Documents is file management based on tags, instead of folders, with a host of document workflow tools like signatures, auto pdf conversion, expiration tracking and notifications, logs and metadata.