How many product tours have you ACTUALLY finished?

Cristina Bunea
7 replies
In my experience, not very many. A bunch of them are super intrusive and annoying. I have a friend (Finn), who has studied hundreds (if not thousands, no, I'm not joking lol) of product tours to figure out what makes a great one and what to stay away from when building one. Product tours are not inherently evil, they're just built by people who don't understand them 😬 He's hosting a session on Thursday to share what he's learned from his "PhD" in product tours, so thought I'd give him a shoutout here; if anyone wants to pick his brain, here's where you can sign up :) https://events.zoom.us/ev/AtIALifrBy6hSizUG-Iqnls0dy7DH5laE93jhZ4P4_yS0O0qISel~Ao1ZDc0-CuaRtxWuitFaiLaFO3eQMHQPzeUk4wMaM2YOBH8n8dVVy3gx1Q

Replies

Jonas Schaller
Maybe 1, but i think it dependece on the end user, people that arent much into tech would probably use those toures, but tech people or young people dont, because they just try out
Nick
Probably close to none, but just because I haven't doesn't mean others won't, I know many people who would not be able to function or use products without a tour/demo/tutorial. For me it all depends on the product, the only ones I have gone all the way through was when I started messing around with crypto years ago and was learning some odd blockchain mining projects.
Lukas Rüger
Sorry if this a stupid question, but what are product tours exactly?
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Cristina Bunea
@lrueger the things that pops up when you first start using a product to help you learn how to use it
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Michael Gammon
I always do the tour if I am new to the product, I guess - I am literally build one now Cristina and could do with some inspiration so thanks. Our AI financial model builder 'Anton" - releasing soon here - please follow me to see our launch, cheers, Mike
Ge shi
In fact, most product tours have been skipped