What steps have you taken to build a thriving community around your product?

Nneoma Jane
23 replies

Replies

Timothy Bramlett
So the single biggest thing we have done is that we deployed a Discord server for our product and then we also host weekly office hours where we are all on video and customers can ask us any questions.
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Nneoma Jane
@timothybramlett Sounds interesting! Thanks for sharing 🀝
Sacha Dumay
I created a discord community for other backend developer like myself that want to create SaaS. We are still a small community but we try to help and learn from each other!
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Nneoma Jane
@sacha_dumay oh that's nice! thanks for sharing your insights
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German Arrowoods
Post you product on everywhere on social media (ints,fb,twitter,tiktok)
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Sirina D
Listen actively, you should pay close attention to customers need, interests
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Nneoma Jane
@sinadyy I agree cos listening attentively to customers needs and interests is indeed crucial for building a thriving community around a product.
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Zoe Miles
daily posts comments engagement with differet people
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Nneoma Jane
@zoe_miles1 Excellent suggestions!
Bilal Asif
In 2 words: "give value" Help others only if you help others they will see you as a prominent member and you will be remembered
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Nneoma Jane
@bilalasif well said!
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James Robert Anderson
Definitely engage your existing happy customers first - word of mouth is powerful! Also cross-promote in relevant communities to attract new folks. Providing real value by helping solve their problems is key to pulling them into your own community. It takes work but those are some of the most effective ways I've seen to grow a thriving product community.
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Nneoma Jane
@jamesrobertanderson I completely agree with your points & thank you for sharing your valuable insights.
Jerry Twin
Use social media effectively, promote your product on different platforms
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Anthony Richard Thompson
Building a community isn't easy, but some things that have worked for us: 1) Proactively reaching out to our most enthusiastic users and empowering them to be brand advocates, 2) Creating valuable content (guides, case studies, etc.) that positions us as experts and attracts like-minded folks, 3) Partnering with adjacent communities for co-marketing opportunities to tap into new audiences, 4) Obsessing over customer support to turn users into raving fans. Hope this helps spark some ideas!
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Nneoma Jane
@anthonyrichardthompson Absolutely agree πŸ‘ thank you for sharing your valuable experience and strategies for building a thriving community around your product.
David Carter
Excellent question! A few things that have worked well for us: 1) Leveraging our most passionate users and empowering them to be community champions. They spread the word fast! 2) Partnering with adjacent communities for cross-promotion to pull in relevant new members. 3) Consistently showing up ourselves to engage, help solve problems, and pull the community in. It takes work but a thriving community is so powerful!
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Nneoma Jane
@davidcarter Exactly the pointπŸ‘Œ thanks for sharing
Laurence Joyner
You should provide exclusive content, resources or benefits to community member πŸ˜€
Ade
Increase the awareness, gain a community and always gather the feedback and consider it
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Ade
@nneoma_jane Indeed... break a leg nonetheless πŸ’ͺπŸ’ͺ
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