Zach Holman

Cycle 2.0 - Manage product feedback from Slack, weirdly fast

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Cycle 2.0 – your product feedback, all in one place. The fastest way to capture feedback, extract insights, create roadmaps, and share your releases. Get started in 2 minutes: connect Slack, pick a channel & start enjoying the ride πŸ‘‰ www.cycle.app/slack

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Mehdi Boudoukhane
Thanks a lot @holman for hunting us and for believing in Cycle since Day 1 – your help has been invaluable! 🚲⚑️ Hey Product Hunt, Mehdi here, founder @ Cycle πŸ‘‹ A year ago, we launched Cycle for the first time. Even though we still had a waitlist, we were floored by the response. The months that followed, we onboarded hundreds of teams while continuing to polish every corner of the product’s experience. We now have 500+ companies using Cycle as their main feedback hub. The Product Hunt community is a big reason why we were able to make it through the hard times so HUGE thank you πŸ’™ What’s Cycle again? Cycle is the most delightful way to capture feedback, extract insights, create roadmaps, and communicate your releases. We basically make it easy for you and your team to turn messy feedback into customer love. With Cycle, you close the feedback loop at each release. When a feature gets shipped, Cycle automatically communicates with folks who requested it. On top of making customers feel special, it has a huge impact on retention – users simply don’t churn when they feel taken care of. Today we are launching a brand new version of Cycle: Cycle 2.0. We’ve been making a ton of product updates – have a look at our changelog, the velocity is ridiculous πŸ‘‰ https://www.cycle.app/changelog – but the main focus of this launch is our new Slack app. You can now capture feedback and engage with customers, all without leaving Slack. Get started in 2 minutes: connect your Slack workspace, pick a channel, capture your first feedback, and start enjoying the ride. It’s free but if you want to connect extra sources like Intercom, email or Zapier, you can upgrade to Cycle Pro – let us know you found us on Product Hunt and we’ll give you a 50% discount off the base fee for your first three months ✌️ Ok, enough rambling. Try it for yourself today: https://cycle.app/slack. If you have any feedback, please share it with us so we can close the loop with you at each release πŸ€— AMA! I'm around πŸ™Œ PS: if you love crazy animations, you should have a look at our new website – we had a lot of fun shipping it πŸ‘‰ https://www.cycle.app/ PPS: before you sign up, we kindly advise you to read our product manifesto – if the principles resonate with you, there’s a good chance you’ll love the product πŸ‘‰ https://cycle.app/manifesto #DropTheM
James de Wasseige
Excited about this launch @mboudoukhane!! Amazing to see how the app structure has evolved lately to make it weirdly simple for product teams to manage their feedback system! πŸ™Œ
Martin Delobbe
@holman @mboudoukhane That was not an easy path but damn I'm so proud of what we built so far πŸ”₯ Congrats to the team, you're making this path easier and more enjoyable each day! πŸ’™
Mehdi Boudoukhane
@james_de_wasseige Thank you! The product wouldn't be what it's become without you. Thanks for your trust, man πŸ”₯
Kevin Tss
Working on this project with you @mboudoukhane is an amazing experience! I can't say how amazed I am to see the progress from the first version of Cycle to what it has become with Cycle 2.0. The transformation is truly awe-inspiring. From day one, your dedication, vision, and unwavering belief in Cycle have been the driving forces behind our success. Collaborating with you has been a privilege, and I'm grateful for the opportunity to be part of this journey. The gap between the initial version and Cycle 2.0 is mind-blowing. The hard work, relentless iteration, and commitment to refining every aspect of the product's experience have paid off tremendously. Thank you @holman for your unwavering support. Your belief in Cycle's potential has been invaluable, and it has propelled us forward, even during challenging times. Let's continue to push the boundaries, innovate, and make Cycle the best feedback and communication platform out there. The possibilities are endless, and I'm excited to see where our journey takes us next.
Julien Baudic
@holman @mboudoukhane I'm proud of what we've accomplished since our first launch by creating an incredible product with a great team.
Zach Holman
Hey y'all! I’ve been following Cycle since the beginning, and it's so rad to see Cycle 2.0 a year following their first launch on Product Hunt. Building products is literally the greatest thing ever, but then you get your first user and you're stuck having to deal with *users*. Gross. Personally, I try to build products with zero users and you'll never have any bugs or issues! If, on the off chance you do want to build something for actual humans to use, dealing with those users and their feedback is really the whole ballgame. And it's a huge stress point, because you want to spend hours on every piece of actionable feedback and really connect with your customers, but the more time you do that, the less time you have building the damn thing. That's why I initially invested in Cycle, and that's why I'm so stoked about what they've been building. Support was a big deal when I was at GitHub and GitLab, and ChatOps was no different- that Cycle lets you just react to a Slack message with an emoji and that ties into the original product feedback thread is just... well, *chef's kiss* (actually, why isn't that a real emoji anyway?) As a side note: big fan of Cycle's Manifesto, too. Really explains the core behind their impeccable product design and engineering sense. πŸ‘‰ https://cycle.app/manifesto
Calum Webb
I've been using Cycle ever since I joined Lazy and it's seriously changed the way I think about capturing feedback and making it actionable. Cycle makes it so easy to turn feedback into actionable insights that can be addressed in product incredibly quickly. All while still ensuring that your customers are kept in the loop when you launch features addressing their feedback πŸ™ The team are fantastic too - incredibly attentive with teams using Cycle and always supportive to see how they can make feedback capture even better! If you haven't already I highly suggest checking them out - you won't regret it!
Mehdi Boudoukhane
@calum my man! Thanks so much for your kind words. We're so grateful to have you as a power user of Cycle. You help us raise the bar, your feedback is always πŸ’Ž Count on us to keep closing the loop with you at each release πŸ’ͺ
Julien Baudic
@calum ❀️
Kevin Tss
@calum You definitely one of the best user giving ton of useful feedback πŸ’ͺ
Christophe Pasquier
Absolutely massive, really great job on the past months @mboudoukhane and team. The product got soo freaking clean and polished, but more importantly the value prop is so much clearer than in the past, when you land on the app, the dots connect in your mind instantly. Really amazing to see, great job!!
Mehdi Boudoukhane
@christophepas thanks so much, man! I must say you had a HUGE impact on Cycle. Our product convos inspired me so much. You helped us simplify the product a ton πŸ”₯ I'm grateful for your support!
James de Wasseige
@christophepas thanks a lot for the support and exchange of ideas (on all fronts)! We're blessed to be able to count you among our trusted advisors 🫢
Benjamin Fredj
Congrats Cyclers ! πŸš΄πŸ»β€β™‚οΈ It’s been amazing to watch you guys grow and iterate to this version of the product. I’m confident you’re building something for the future !
Julien Baudic
@_benfr Thank you for your support ❀️
Mehdi Boudoukhane
@_benfr thanks so much, man! The future does need Cycle – and we're determined to make it happen πŸ₯°
James de Wasseige
@_benfr Thanks for the kind words and great advice every time we meet!
Benoit Epopi
Amazed by the pace and resilience of this team 😍 Keep it up guys and make product management great again !!
Mehdi Boudoukhane
@benoit_epopi my man!!!! πŸ”₯ Cycle wouldn't be where it is today without you. I have so many awesome memories from the early days. We had so much fun shipping like beasts 😍 Let's continue to make product management great!
Julien Baudic
Thomas Groutars
Congrats @mboudoukhane and team! Been following this since its inception, and I'm now a happy customer. Cycle makes it so simple to collect feedback, organize our roadmap, and close the feedback loop with our users!
Mehdi Boudoukhane
@thomgroutars so happy to partner with you since Day 1! your feedback has been truly game changer for us
James de Wasseige
@mboudoukhane @thomgroutars thanks for the support from day 1!
Thibaut Nyssens
Kudos to the Cycle team πŸ”₯ The product looks stunning & the new app structure makes it super intuitive! The devil is in the detail πŸ’Ž
Mehdi Boudoukhane
@thibautnyssens πŸ”₯ Thank you! You really helped us nail self-serve. Without your onboarding tips, our activation flow wouldn't be where it is today. Let's continue to ship an extraordinary product, it's just the beginning!
James de Wasseige
@thibautnyssens this also marks your first anniversary in the story of Cycle! πŸŽ‚
Tom Nguyen
It's just an incredible piece of product feedback tool πŸ‘ thank you Cycle's team! Been using it for months with our team, really brought efficiency, clarity, and collaboration to a whole new level. Definitely worth checking out!
Mehdi Boudoukhane
@tom_nguy Thank you so much! You were among the very first ones to trust us, even when the product was still very sketchy. We're lucky to have you in the community. I can't wait to continue our product brainstorms – there's always something amazing coming out of them!
James de Wasseige
@tom_nguy thanks for the kind words! Always great to exchange on all things product!
Jonathan β€” Goelo.com
Great job @mboudoukhane and the team! The Cycle's Manifesto is so relevant!
Julien Baudic
@mboudoukhane @jonathanbeurel Thanks for your support ! πŸ”₯
Mehdi Boudoukhane
@jonathanbeurel thanks a lot! Glad you liked the Manifesto πŸ”₯
Luuk
we've been using cycle since day 1 here at Contrast :-) we got rid of product board and notion because of it. cycle is easy to use yet flexible. it grows with us as we scale. what i love about the product is that it's well-designed. the team takes a lot of pride in the tiny details.
Mehdi Boudoukhane
@luukdejonge We're so grateful to have you part of the Cycle family. It's so awesome to partner with product folks like you. We share the same philosophy, your bar is high, and you help us make Cycle better every day. You're right, we do take pride in the tiny details πŸ₯° They make the difference!
James de Wasseige
@luukdejonge we know you know! Thanks a lot for all your continuous support and feedback β€” looking forward to our upcoming discussions!
Enzo Avigo (πŸ“Š june.so)
Congrats on the launch!! πŸŽ‰ πŸŽ‰ πŸŽ‰
Mehdi Boudoukhane
@enzo_avigo thanks man!!! πŸ™Œ
Julien Baudic
@enzo_avigo @mboudoukhane Thanks for your support !
James de Wasseige
@enzo_avigo Thanks for the kind words! Always great to have teams such as June to exchange with and help us grow!
Patricia
Love the latest launch! It's crazy how Slack has become a central place through which all information flows thanks to their integrations, but that creates a need to extract key information out of Slack to actually use it. Love how Cycle is doing that workflow, extracting user feedback nested in Slack, and making it actionnable. Can't wait to test it out.
Mehdi Boudoukhane
@patricia_bsc_kairn Thank you so much! πŸ’― Slack has become the nervous system of so many companies but it's so hard to extract signal in all that noise. Hopefully, we can help a bit 😁 Can't wait to have your feedback on the product!
Martin Delobbe
@patricia_bsc_kairn Thanks so much for the support!!
AndrΓ© J
Feedback fatigue Is real! Such a pain to organise. But I don't understand how this tool works exactly. Is it like google forms in slack or? I guess that's my question / feedback. Thanks. Huge pain killer if this works as the marketing describes! πŸš€
Martin Delobbe
@sentry_co slack is just one of the sources we support, you can actually send feedback from many sources into Cycle. Once there you can link it to your delivery workflow and get notified in slack (or any other source) whenever the feature has been shipped :) In Slack, you can either use the shortcut, the command, the reactji or even the channel automations to collect the feedback, what suits you best!
Mehdi Boudoukhane
@sentry_co Google forms in Slack is a great way to describe it! We made capturing feedback from super fast. But you can also connect other sources like your support tool, your CRM or even Zapier to connect to any kind of feedback form. All of your product feedback, all in one place.
Martin Delobbe
@sentry_co πŸ”₯ πŸ”₯ πŸ”₯
Arthur Houdebine
What a great value proposition and vision, with such a perfect execution. The product looks neat! Congrats team
Mehdi Boudoukhane
@arthur_houde my man! Thanks so much – you know we've come a long way. The product is still full of your wisdom – you helped us push the boundaries! πŸ™Œ
James de Wasseige
@arthur_houde Thanks for the kind words, and for your impact on all fronts!
Axel Le Pennec
The Cycle team is back with a massive update... I checked out the changelog, and it's clear these guys are constantly pushing the boundaries! πŸš€ The app is soooo well polished and the experience of using Cycle is an absolute delight. Every aspect of the tool is crafted with care and attention to detail. ✨ The app is soooo useful to capture feedback, extract insights, and communicate releases. πŸ”„ The new Slack app is the real star of the show as it makes collecting feedback smooth as f**k. I am really impressed with the progress the team made since the initial launch. I can't wait to see how the app will revolutionise how teams handle feedback to create better products and make customers happy. Keep pushing! πŸ’ͺ🏻
Mehdi Boudoukhane
@alpennec thank you for your kind words! We wouldn't be here without you. You helped us so much in the early days – I remember our inspiring convos on all things product. You really pushed us to raise the bar. LFG πŸ’ͺ
Julien Baudic
@alpennec Thanks for your support from D-1 πŸ”₯
William Calderipe
What a journey: from the R5 to the Product Hunt cover! πŸš€
Mehdi Boudoukhane
@wcalderipe haha, man! you remember the R5 πŸ˜‚ then we shipped Peugeot then finally... Tesla, haha! :-) Thanks for your awesome feedback in the early days, it helped us a ton!
Moritz von Contzen
Congrats on the launch! Are you planning a Posthog integration in the future? I'd imagine Cycle <> Posthog is a pretty powerful combination.
Mehdi Boudoukhane
@mooritzvc πŸ”₯ Cycle x Posthog would be awesome, I love these folks & their product. We'll definitely make it happen
Joe Martin
@mooritzvc @mboudoukhane Joe from PostHog's prod marketing team here - just seen the launch, congrats. I'm at joe at posthog.com if you ever want to reach out!
Mehdi Boudoukhane
@mooritzvc @joe_martin8 amazing, nice to e-meet you Joe, we're huge fans of PostHog, we should definitely meet soon and explore ways to partner with each other 🀝 I'll reach out!
Evrard t'Serstevens
Great job Cycle Team !! Looking forward to test the new capabilities and the coming features. Well done !
Mehdi Boudoukhane
@evrardts Thank you so much for believing in Cycle since the beginning. Your product feedback is gold, you helped us improve the product so much!
James de Wasseige
@evrardts beta tester since day 1 😍
Augustin de Choulot
Closing the feedback loop has never been simpler! Thank you so much for this brilliant tool. πŸ™
Mehdi Boudoukhane
@augdecho thanks a lot! We're indeed trying to make closing the loop simple and delightful! Glad you like it :-)
James de Wasseige
@augdecho Thanks a lot for the kind words! Can't wait to exchange more on everything product!