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p/helpcrunchModern live chat and email automation software.
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Kevin William David

HelpCrunch Widget 3.0 - A new way to deliver answers to customers

by•

Provide ultimate support to customers via HelpCrunch widget 3.0:
💬 Talk to customers via real-time chat
📗 Let them search your knowledge base
🙌 Or give them a choice to find answers the way they prefer without ever leaving your widget

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Daniil Kopilevych
Maker
Hey everyone! We’re super excited to bring our widget 3.0 to you today! Thanks a lot @kevin for hunting us. When we started building HelpCrunch 4 years ago, it was obvious to us that great customer support doesn’t end at providing ‘chat support only’. Great customer support isn’t about having as many support channels as possible either. Instead, we believe it’s all about building an overall better experience for YOUR customers and letting them get answers to their questions asap. With that, we’re launching HelpCrunch Widget 3.0 - aimed at delivering the right answers to your customers faster and easier while also unloading your support team. Using widget 3.0, you can: 💬 Talk to customers via a real-time chat 📗 Or provide self-service support via an integrated knowledge base 🙌 Or do both! Give customers a choice to get answers the way they prefer without ever leaving your widget. We’d love to hear your feedback about the product and answer any questions you might have. Use code PHWIDGET30 when signing up to get your annual 50% / 30% monthly discount on any plan.
Data First Solutions
@kevin @daniil_kopilevych we spent over a month looking for the right tools and Help Crunch brings the right one-two combination we need to keep in touch with our clients - and it doesn't cost as much as the competitors!
Daniil Kopilevych
Maker
@data_first_solutions Glad you came across our toolset :) Happy to have you on board!
Pavlo Pedenko
I've been using HelpCrunch for the conference we've been organizing. Quite useful and fairly cheaper than Intercom.
Daniil Kopilevych
Maker
@pavlo_pedenko appreciate it! Can't wait for the next edition of the conference.
Pavlo Pavlenko
Maker
@pavlo_pedenko Thanks bro!
Dmitry Sergeev
The product looks nice and useful, but sad that there is no free tier for early-stage startups.
Daniil Kopilevych
Maker
@dmitry_sergeev appreciate your comment. We try to keep our prices as low as possible so that any startup or small business could afford HelpCrunch. With that said, we might come up with a special startup plan in the future :)
Dmitry Sergeev
@daniil_kopilevych I mean for startup w/o revenue yet, would be nice to have 3 month free tier with limited amount of transaction. I think if startup failed, founders spend less money on validation, if success happens, people will upgrade to paid plan.
Olya Zabalkanska
great widget! I've heard lots of positive feedback about HelpCrunch. Keep going!
Daniil Kopilevych
Maker
@olya_zabalkanskaya thanks so much!
Anna Pozniak
Good job, HelpCrunch!
Pavlo Pavlenko
Maker
@annpozzzniak Thanks a bunch!
Sanjay Parmar
Looks promising. Great work guys.
Daniil Kopilevych
Maker
@sanjay_parmar3 appreciate it man!
Kristina Zakharchenko
Knowing HelpCrunch products, I'm sure this widget is awesome!
Daniil Kopilevych
Maker
@kristina_zagorulko Wonderful! Thanks for your support.
Ivan Palii
Interesting product and landing page for product hunters!) Good luck!
Daniil Kopilevych
Maker
@ivanpalii Thank you!
Daniil Kopilevych
Maker
@aazar_ali_shad appreciate it man!
Irina Maltseva
Good luck with the launch, awesome product!
Daniil Kopilevych
Maker
@irinamaltseva thanks Irina!
Roman Sevast
Awesome product and nice UI!
Daniil Kopilevych
Maker
@roman_sevastyanov That's awesomic, thanks!
Vladimir Ivanov
Great widget!
Pavlo Pavlenko
Maker
@wood_william Thanks Vladimir!
Dmitry Drobyshev
Great product! I have been using HelpCrunch for two months. I really appreciate the quick responses from the support team. Good job!
Daniil Kopilevych
Maker
@itnon Lovely to hear :)
Parth Shrivastava
Looks neat and clean, guys. Very fresh UI indeed.
Pavlo Pavlenko
Maker
@parth_sh Thank you mate. We'll do our best to make it even more neat in the nearest future ;) Stay tuned.
Dan Siepen
Love the UI of the widget and UX looks good too! Keen to give this a try :)
Daniil Kopilevych
Maker
@dansiepen really appreciate it, Dan! Would love for you to try it out.
Karthika Kamili
awesome product keep up the good work.
Daniil Kopilevych
Maker
@karthika_kamili thanks, Karthika!
Anna Wybieralska
Way to go HelpCrunch! The widget looks so sleek and it's gonna be very useful!
Kateryna Bibik
wow, unusual! Looks promising.