Shield
Facebook & Instagram comment moderation from Slack
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Geoffroy

Shield - Facebook & Instagram comment moderation from Slack

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Shield
β€’
Shield sends in real time your Facebook and Instagram comments to a designated Slack channel from which you can take actions on every comment: like, hide, delete, reply to the comment or message its author with just on the click without ever leaving Slack! πŸ’―

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Ludwig Petre
Awesome! Have been looking for this! Our social media managers thank you!
Geoffroy
Maker
@ludwig_petre thanks Ludwig, looking forward your feedbacks!
Ludwig Petre
@geoffroymorel So props for this. My tip: add a "frequency setting" so users can chose when to receive notifications on Slack. For example, we have clients at our agency that will want us to reply in real-time, but for most we have agreements whereby we agree on 2, 6, 8, 12 or 24 - 48h response times. So I know my social media managers said that receiving all comments in real time for several accounts isn't ideal - especially when it's not *necessary*. But overall convenience factor is very high. Good job!
Geoffroy
Maker
@ludwig_petre thank you, I've added the feedback to the list!
Branimir HrΕΎenjak
I've been looking for something like this. Will try it out soon, thx! :)
Geoffroy
Maker
@branimir_hrzenjak feel free to reach out!
Geoffroy
Maker
Hey ProductHunt! πŸ‘‹ I'm so excited to share Shield with you today! πŸ™‚ Shield was at first an internal Slack application I developed this summer when my team started spending a few thousands per day on Facebook Ads: we needed an effective way to moderate every comments below our posts and ads to keep them performing. Answering questions, offering promo codes, blocking the trolls... βœ… It has become so useful that I decided to turn it into an actual product and release it for all, thinking that collecting ideas and feedbacks from more users could only make it better! πŸš€ Main features are the followings: 1. Receive Facebook and Instagram comments in real-time πŸ“‘ 2. Like, hide and delete the comment is just one click ❀️ 3. Reply or message the author directly from Slack πŸ’¬ In the settings, you will also find a way to automatically translate the comments to a specific language (we use it for our German brands). Also, there is an easy way to specify a list of blacklisted keywords and automatically trigger a hide or a delete on the negative comment. πŸ›‘ Shield is free and setup is super fast (32 seconds)! ⚑️ πŸ‘‰ https://shieldapp.io/?ref=produc... Let me know what you guys think, feedbacks are well appreciated! ✌️
Daniel Snow
Amazing !!!
Geoffroy
Maker
@daniel_snow thanks!
Devin Zander
Absolutely outstanding looking app, haven't tried it yet but LOVE THE IDEA! Installing now
Geoffroy
Maker
@zanderseo thanks Kevin!
Dinesh
good solution! Need something like wherever comments are present. People are hijacking the comment section just to get some SEO. well done!
Geoffroy
Maker
@xd_dins thanks Dinesh. Yes, in our case moderating the comment section is critical to keep performing Ads. Trolls and GIFs can really hurt. Looking forward your feedbacks! πŸ™‚
Rafi Finegold
As we prepare to launch our new app called Openroad that detects car crashes and gets you help (https://www.getopenroad.app/) we are using shield to get notified and respond to Facebook comments. It was easy to install and so far has been really powerful, as a way of making sure the entire team is aware of exactly what our prospects and customers are saying about us, and how we're responding. Props Shield team on a really useful and well-designed product.
Kara Cronin
This is really exciting to see. Any chance this works with Facebook Groups, too, or any plans to incorporate that in the future? Would be a community manager's dream!
Geoffroy
Maker
@kara_cronin1 thanks for the feedback Kara, I've added "groups" to the list!
Matea Kofiloska
I love the idea, I find it very useful. GREAT job !
Geoffroy
Maker
@mateakofiloska thank you!
Derik Kruger
Is not working here, It's not finding any channel to access
Geoffroy
Maker
@derik_kruger hey Derik, is your issue solved? πŸ€•Feel free to hit me up here: support@shieldapp.io!
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