Now, more than ever, it’s important to stay connected to your customers – and Zendesk is here to help with the Startups Program. Apply now to get all of Zendesk, free for 6 months, along with expert advice and hands-on support to get up and running in no time.
Answer Bot is built into Zendesk Guide and uses machine learning to respond to customer questions with content from your knowledge base. As the tickets come in, Answer Bot learns which help article is best suited to answer specific questions. It’s designed to provide answers to simple support inquiries, like those concerning product specs, order statuses, and subscription changes.
Zendesk Sunshine is an open, flexible CRM platform. Sunshine is built on AWS and lets you seamlessly connect and understand all your customer data—wherever it lives—and use it across your business. It’s fast, powerful, and gives you the freedom to build any customer app or service you can dream of.
Building the best customer experience works better when it's driven by data. With Zendesk Explore, you get instant access to the analytics that matter—and the deeper understanding of your customers and business that comes with it.
Zendesk Explore provides analytics for businesses to measure and improve the entire customer experience.
Ticket Split 2025 lets you split one multi-issue Zendesk ticket into clear, trackable tickets. Get accurate metrics, organized threads, and built-in security (SOC 2, HIPAA, ISO). No more chaos in your reporting.
Zendesk gives you the tools to deliver better customer service. It takes minutes to get going and it's easy to manage, so you can stay focused on other priorities—like growing your business.
Outplanr is a work planner that will help you balance your team work, turning your to-do lists into daily work plans, making sure everyone knows what to do at any time, minimising overtime and burnout.
The iOS app shows your daily work plan. Get notifications, add new tasks and book meetings on the go.
