Thank you so much for hunting us @Kevin.
👋 Howdy Product Hunters, Karthik here! Super stoked to announce the launch of Zipy today. 🥳
Launching the product that you've been so dearly working on for months is like sending your newborn to school for the first time. Excitement to nervousness, anxiety to thrill, all sorts of emotions hit you at the same time. But the entire team of Zipy is confidently looking forward to the feedback you guys have in store for the beautiful product we’ve built. In community we trust!
Over the past decade, from being a Web Development Intern to a UX Designer and a Product Manager, I have seen the struggles that both Frontend Dev and Product teams face in terms of understanding user behavior and debugging customer issues. Web technologies evolved significantly, but the debugging process still remained in the stone age. With Zipy, we are trying to change this.
Zipy is a product that is primarily of the developers, by the developers and for the developers, essentially built to scratch our own itch, and thus, we've carefully handcrafted various workflows specifically for engineering, product, and support teams. We have been extremely lucky to get support from a bunch of awesome early adopters and partners, who were instrumental in carving our product experience. Hope you all find Zipy very useful. Please give it a try and do share your feedback here.
Check out our Website: https://zipy.ai
Quick 15 minute Live Demo: https://calendly.com/d/crv-vpv-p...
Join our Discord Server: https://discord.com/invite/7595R...
Benefits of using Zipy:
⏰ Install in a minute
✔️ VueJS, React, Angular, Ember, and any javascript web app support
▶️ Replay customer sessions with errors in real-time
🚀 Dev tools with Stack Trace, Console Logs, and Network Request Response details
🔍 Search error sessions by customer name, URL, email ID, and more.
💬 Easy Slack Integration and Alerting
Special Coupon for PH Community: 'ZIPYPH1MONTH' for a FREE 1 month access to our Startup Plan.
Looking forward to your feedback and support.
Fix what matters,
Karthik and Team Zipy.
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Congratulations Karthik! I wish you the very best in all your endeavours
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@kevin@msnkarthik Amazing product experience! Kudos to you and your team!
Huge thanks to @kevin for hunting us and spreading the word.
👋 Hello ProductHunt!
I am Vishalini, CEO and founder of Zipy. We’re super excited to launch Zipy for everyone here.
Zipy team has put in a lot of effort over the last several months to build a product that helps software teams debug their customer issues in minutes.
Story behind building Zipy:
I have been a developer and debugged tons of customer side issues on production. No - I didn’t always write buggy code 😰, but who can write perfect code anyway? I have spent weekends in office, trying to reproduce bugs, going back and forth with support teams and endless calls with customers to understand the exact problem. Later as part of the product management team, we realised that while we got closer to customer problems, the engineering teams still had half baked data when they were assigned P0 issues. Developers, Product and Support teams were using varied tools and trying to stitch data across these to figure out what really went wrong, where it went wrong and what broke down on the code side.
Problem we are trying to solve:
😔 Customers are still unhappy as it still takes hours, sometime days to resolve their issues
❌ Many a times customer problems cannot be reproduced
📑 Data has to be stitched across multiple tools and logs to understand the problem
💸 At the end of the day a lot of issues are still unreported and customers churn quietly
Our goal at Zipy:
😊 Happy customers - solve issues proactively rather than reactively
⏰ Debug issues in minutes - make life easy for developers, product managers and support teams
🤩 Provide one stop shop to understand end to end customer issues - in a single screen
💰 Direct impact on customer revenue by prioritising critical customers, critical workflows and critical bugs
How does it work:
✅ Easy install with 2 lines of code
✅ Works for any JS platform ( Angular/React/VueJS/JS/JQuery)
✅ Errors and sessions flow in real time
✅ Slack Integration for all alerts
Who loves Zipy:
❤️ We have been very lucky to have some amazing early adopters including multiple fast growing startups and larger SaaS organisations. Based on their continuous inputs and feedback, we have made Zipy robust, stable and easy to use. We continue to build an intelligent layer on top of the error and session data to give you more meaningful insights. Our aim is to bring developers closer to customers.
Special offers for our Product Hunt community
✨Get started in a minute with a FREE trial
✨Special coupon for you - 1 month FREE startup plan with 7500 sessions
Connect with the Zipy team on our discord channel here - https://discord.com/invite/7595R...
Take a sneak peek with a live demo here for next 24 hours - https://calendly.com/d/crv-vpv-p.... One of our enthusiastic team members will help you with any questions you may have about Zipy.
Enjoy Zipyyyyyyyyy
Solve Bugs in a jiffy🚀
Vishalini and Team Zipy
We are one of the early customers of Zipy and we are really thankful to the Zipy team for the solving the long due problem for developers. If you are a developer / Product manager / CTO, please do check out Zipy for your company!
?makers This looks AMAZING. I would've needed this on our past project. Any ambitions on developing a version for mobile apps as well? Congrats on the launch :)
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