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What is Intercom?
A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.
Do you use Intercom?
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Recent Intercom Launches
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Fin by Intercom An AI bot powered by GPT-4 and built for customer service
Launched on March 14th, 2023
Intercom Alternatives
View all Intercom alternativesReview Intercom?
4.31/5 based on 561 reviews
Maker reviews of Intercom
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We faced a big challenge communicating with active users on our platform. Intercom has fixed it elegantly for us with a free-flowing chatbox.
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Intercom has been essential in helping us with addressing queries from our customers and also for engaging first time users on our platform.
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the best customer support, even for small teams
Reviews
•13 reviews
We've been Intercom customers for a long time here at Product Hunt and have enjoyed seeing the company and feature set grow over time.
•13 reviews
Best for support chat, CRM, customer data and accurate in app marketing messaging flows.
•7 reviews
We used to be fan of Intercom. We're now still using Intercom for our non-profit but will have to change soon. Their support is really slow and inflexible. They change pricing from a day to the other without consideration.
So be mindful, they have no consideration for their users, it's just really about money!
EDIT: No one from their team ever reached out (obviously)
Recently we've also had more issues with them (pricing changing with no warnings,...)