What do you think about AhaSend?
Leave a review for the community
What do people think of AhaSend?
The community submitted 5 reviews to tell us what they like about AhaSend, what AhaSend can do better, and more.
3.4/5All time (5 reviews)
1/5
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•1 review
I’ve been using AhaSend for a month to develop my project, sending about 1 or 2 test emails per day. The day before deploying my product, my account was automatically blocked by AhaSend. I sent them an email asking to urgently unsuspend my account as it was their fault—I didn’t send spam or violate any TOS. But here we are: A week has passed with no response from support. I was extremely upset because 24 hours before production deployment, the most critical part of my app stopped working! I had to work sleepless nights to connect other SMTP services instead of AhaSend. I would not recommend them for critical projects—only hobbyist use, at best.
UPDATE
Once again, even after the polite reply you see below, nobody actually tried to contact me or resolve the issue. There is no real support — just fake support.
•2 reviews
We’ve been using AhaSend for a while now, and it comes highly recommended. Absolutely fantastic service!
•3 reviews
A transactional email service is an essential tool for every startup. I tested the AhaSend service and I'm using it for one of my projects. it's so fast and reliable, providing productive reports. Congratulations to the AhaSend team. 👌
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AhaSend
Thank you for sharing your experience, and I’m really sorry to hear about the frustration you faced.
At AhaSend, we have automated systems in place to prevent misuse and maintain high deliverability for all our users. While these systems work well in most cases, false positives can occasionally occur. When that happens, we strive to respond to support requests promptly and reinstate wrongly suspended accounts as quickly as possible.
We take all feedback seriously and would love the opportunity to investigate what happened in your case. If you haven’t received a response yet, please reach out again. I’ll personally make sure to review your account and resolve the issue as soon as possible.
Again, we sincerely apologize for any inconvenience this caused and appreciate your feedback. Let us know how we can assist you moving forward.