Jimo

Onboard users smarter, Scale faster.

4.7•12 reviews•

2.5K followers

Onboard users smarter, Scale faster.

4.7•12 reviews•

2.5K followers

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Customer support tools

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No-code Platforms

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Survey and form builders

Jimo is the only digital adoption platform offering personalized user onboarding and assistance to boost conversion, increase retention, and reduce support tickets.

Jimo Reviews

The community submitted 12 reviews to tell us what they like about Jimo, what Jimo can do better, and more.

4.7

Based on 12 reviews

Review Jimo?

Reviewers consistently say Jimo is easy to use and especially helpful for non-technical teams building onboarding flows, feature tours, surveys, feedback widgets, and release updates without relying on developers. They praise its intuitive admin, quick setup, solid customization, audience targeting, and fast previewing, with several teams saying it fits smoothly into everyday product work. The main limitation mentioned more than once is weaker support for mobile use cases, along with thinner advanced features and analytics. Overall, sentiment is strongly positive, with a narrower note on depth for more complex needs.

Summarized with AI

Pros

easy to use (8)

non-technical team friendly (4)

feedback collection (3)

Pros

Cons

Reviews

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Founder Reviews (3)

Other Reviews (9)

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•2 reviews

We were using Appcues, but wanted a product that was more release/changelog and feedback oriented. We have looked at many different of options, all from UseItFul, Canny to Beamer/GetBeamer/Changelog.io with more. The overal usability and flexibility to create great looking and easy to use flows are at a higher level at Jimo. Removing assistance from devs, and from Jimo, enabling us to work upspeed and effecient. We are all really looking forward to using the product even more. It do seem to be a perfect fit with our highly successful and quite mature B2B-solution.

What's great

easy to use (8)non-technical team friendly (4)

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19 views2yr ago

•1 review

At Lettria, we recently started using Jimo and are publishing our first feature tours and feedback widgets, and are very satisfied with how to set them up compared with tools we tried previously. We look forward to very soon be using Jimo for all in-app changelogs and release announcements, since we notice some of our regular users don't necessarily read our email newsletter.

What's great

easy to use (8)feedback collection (3)in-app feature tours (1)release announcements (1)

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18 views2yr ago

•1 review

Very intuitive product. Efficient admin with a good level of customization and setting. Creating content modules is easy and you can target specific audiences with segments and rules. Once created, a Jimo "poke" can be previewed in seconds on your target URL. It just works! Bravo Thomas, Andy and the team

What's great

easy to use (8)content customization (1)

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12 views2yr ago

•1 review

Congrats to the team for you launch! I really like how easy it is to test the product. The learning curve is great and the team very reactive and open to feedbacks. It gives the possibility for product teams to implement guidance, test things and look for feedbacks without asking things from devs. Thanks for your work and keep going!

What's great

easy to use (8)feedback collection (3)non-technical team friendly (4)

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8 views2yr ago

•1 review

We have been using JIMO for 6 months now. We use it to onboard our Users, to showcase them new features and to collect insights. Jimo is both very powerfull and very easy to manage for non-tech team. I can't imagine stopping using JIMO !!

What's great

easy to use (8)feedback collection (3)non-technical team friendly (4)

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7 views2yr ago

•2 reviews

As an early-stage startup, time is precious and iteration is key. Jimo helped us to create onboarding flow seemlessly and it was easy for my non-technical teammates to help me in the process.