Hey Product Hunt, Mehdi here, founder @ Cycle ๐ Two years after our first Product Hunt launch (and 3249 sidebar re-designs later ๐ ), I'm super excited to announce Cycle 3.0. The Product Hunt community is a big reason why we were able to thrive so HUGE thank you ๐
"I love manually processing user feedback"- said no product folk ever ๐
Building products is literally the greatest thing ever, but then you get your first users and you're stuck having to deal withโฆ user feedback. And it's a huge stress point, because you want to spend hours on every piece of actionable feedback and really connect with your customers, but the more time you do that, the less time you have building the damn thing.
Understanding feedback is critical to build great products. Not only it helps figure out what to ship but itโs also the best way to develop product sense and build loyalty with users. Yet feedback tends to be scattered in many different places and product teams donโt have time to deal with this mess.
Enter Cycle. The fastest way to capture feedback and share customer insights - without the busywork. For many product folks out there, manually processing feedback used to take several hours every week. Now it's all on autopilot with Cycle.
Cycle lets you set up your automations for each feedback source (Zoom, Meet, Slack, HubSpot, Intercom, Zapier, etc), and voilร - AI takes care of the rest. It's an autopilot, not a copilot. Yes, an autopilot: AI performing tasks and generating insights - all by itself.
Sounds great in theory, but in practice won't autopilots just generate tons of useless things? And if so, won't users simply switch it off? That's a valid fear. But there's a solution (beyond increasing the relevance of whatever your autopilot generates). It's called: "AI-generated, user-verified".
It boils down to three principles:
1. What's generated on autopilot should have an "AI-generated" tag
2. It should be possible for users to (bulk) verify or discard AI-generated things with one click
3. It should be easy to filter any view by the AI tag - you want to see all data? only user-generated data? only AI-generated, user-verified data?
With these principles, autopilots can do magic โจ
Ok, enough rambling. Start your free trial today: https://www.cycle.app/ Let us know you found us on Product Hunt and weโll give you two free add-ons โ๏ธ
If you have any feedback, please share it with us so we can close the loop with you at each release ๐ค
AMA! I'm around ๐
The autopilot is one of these features where no details were left behind. I feel in every customer onboarding that this is what people were waiting for, especially with the rise of AI. Great job on this and let's nail this launch ๐ช
@thibautnyssens thanks for the kind words! ๐ Extracting insights from feedback used to take hours every week. Now AI can do it for you, automatically.
@mboudoukhane We've been shipping weirdly fast haha Great to see the what the team accomplished in such a short amount of time. This is only the beginning! ๐ฅ
Been a big fan of Cycle since beginning to use it at Lazy. It's a real gamechanger for capturing feedback and contextualising it in such a way that it can make a real difference to product for the better.
Very excited to check out the new AI features, should make capturing feedback even faster. Especially appreciate the extra detail to make it clear what insights are AI-generated ๐
@calum thanks so much, you're one of our favorite power users. You help us make the product better every day, we're grateful for the partnership with Lazy! ๐ฒโก๏ธ
Love the concept of Cycle! Considering setting it up for our startup. Is Discord integration coming? The slack functionality looks really interesting but our user community is on Discord.
@samuel_sonning Discord integration coming in a few months!
But there are workarounds already with Zapier, our Chrome extension, as well as our API. There are many teams on Discord who also use Cycle!
Super pumped about this launch! ๐
In just a year since I joined, we've been shipping like crazy. Being customer-centric is in our DNA, and it's what sets us apart. But with AI at the heart of Cycle's engine now, it's a whole new ball game. We haven't just added a few AI features; we've completely transformed how teams handle feedback. This means product folks can focus on the big picture, getting closer to users, and making more impactful decisions. We're reshaping the way products are made, step by step.
๐ฏ behind the vision - let's revolutionize the way teams build customer-centric tools.
Feedback is essential to any company growth but still, most of them drawn into a multiplication of tools. Cycle, on autopilot, is the best way to truly connect with your users!
We've been using ๐ดโโ๏ธ for the last month to better manager App store and In App reviews/feedback for our galaxy of Apps.
The last update is amazing.
I've been looking for a long time for such a tool! Finally a way to leverage your full customer context while not jeopardizing your entire time a a product person.. This is a true application of the sweet spot between the right workflows and AI. Looking forward to the community feedback!
Congrats on the launch of 3.0 @james_de_wasseige! I've been blown away how far you all have come from the first demo you showed me! Excited to take it for a spin!
@mboudoukhane and his team have been stellar partners since I engaged with them late last year to revamp our entire feedback process and wowee, we've already seen an incredible level up in what Cycle has enabled both the product team and the wider org. to accomplish with deep, rich Linear integration and automations for extracting insights, we are in a whole new era.
@lantz_layton_leiweke it's been so good partnering with you and the trovatrip team!
your feedback is always on point, you really help us improve the product every day, we're grateful to count you as part of our early believers ๐ฅ
we're just getting started, excited for what's to come!
@lantz_layton_leiweke This means a lot, thank you so much for your involvement and your suggestions, we LOVE them! Glad to see Cycle already impacted Trovatrip in a short period of time ๐ฅ
Congratulations Cycle Team! Great team and great tool, a must have for Product teams. I like the way you've been implementing AI, helping PMs while always giving them control on the feedbacks.
Bringing full teams - not just product folks - closer to customers is critical for best-in-class products/services.
Cycle is the only app enabling that vision.
๐ช๐ผ The simplest use cases of AI are often the most powerful!
This is not just a feature but part of a more powerful system and workflow to build + ship products faster!
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