Help Scout for Startups - Free customer support platform for startups
Help Scout is a simple help desk that's designed to give growing businesses the tools they need to provide a better customer experience. Learn the platform in an hour, become a power user in a day, and get your first six months free!
Light Users by Help Scout - Bring your whole company closer to customers
Introducing light users: a new user role in Help Scout with limited permissions at a lower per-user cost. Light users provide a unique opportunity for different teams across the business to drive impact with your customers—all in an affordable, scalable way.
Against the Grain - Documentary series about companies w/ customer-driven values
At Help Scout we’ve always been inspired by businesses that put their customers and community at the center of everything they do. We'd love to see more of these companies in the world, so we decided to find them and tell their stories in a special 3-part documentary series called Against the Grain.
Messages with Help Scout - Build better customer relationships with proactive messages
Use proactive messages to put targeted information in front of your customers on your website or in your app. Offer helpful links, timely announcements, or proactive support based on who your customer is and where they are.