Raj Koneru

XO Platform — Automated and human assisted customer experience chats

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The XO Platform enables enhanced AI chatbot orchestration, optimized search, and seamless hand off to human agents for a reimagined customer experience. Our generative AI-powered platform has a simple interface that gets AI chatbots up and running in minutes!

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Raj Koneru
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Hello, Product Hunt Community! 👋 I'm excited to introduce Kore.ai XO Express — our latest approach tailored for smaller and medium-sized businesses to help them optimize their customer and employee experiences. For over a decade now, Kore.ai has been serving some of the world’s largest enterprises and has emerged as the leader in the Conversational and Generative AI space. While it has earned praise from the world’s leading analysts for its technological prowess as one of the best no-code advanced AI platforms, the beauty lies in its widespread adoption by non-technical developers and business users. They just love it both for its simplicity and capabilities. I have always believed that great technology shouldn’t be the preserve of a few players in the market. Real innovation happens when smaller businesses can easily access and use world-class technology to solve their problems. XO Express is our approach for bringing the power of Experience Optimization (XO) to SMBs in a user-friendly and streamlined way. Leveraging the same cutting-edge technology that drives the world's leading brands' strategies around customer experience management and employee engagement, XO Express simplifies complex processes for you. We understand that building and delivering sophisticated experiences for your customers in a rapidly changing world can be daunting, especially for smaller businesses that can’t afford the luxury of running large teams of technical resources or deep pockets. That's why XO Express prioritizes simplicity and efficiency, making it easy for anyone, regardless of technical expertise, to deploy and manage AI chatbots effectively. I promise you one of the most intuitive onboarding experiences, along with the best online training academy and an array of customizable templates, for you to get up and running in no time. So, what are you waiting for? Sign up for a free trial and see what you can build today. Get started with the XO platform today and enjoy a 45-day free trial. We value your feedback immensely. As we embark on this journey together, I invite you to share your thoughts, ideas, and suggestions to help us refine and enhance XO Express further. Thank you! I can’t wait to see what you build next. I will see you on the other side. Raj Koneru Founder & CEO, Kore.ai
Haley Panessa
The XO platform express offering was super easy to use for me as a non technical user. I was able to build an FAQ bot in ten minutes. Super exciting!
Akhil Ganji
Impressive launch! It's fantastic to see a platform that enables smaller and medium-sized businesses to build AI solutions. Pretty sure, solutions like this will truly empower more businesses to innovate!
Graeme Dean
Providing enterprise-grade solutions for small/medium businesses to enable Conversational AI is fantastic.
Raksha Koneru
This is very impressive! I was able to build a functional AI Chatbot within 10 mintues of signing up... This is the definition of making super complex technology easy to use! Great job Kore team! Can't wait to further explore the XO Platform!
Kyrylo Silin
Hey Raj, How advanced is the natural language processing, and can it handle complex queries? For businesses new to AI, what kind of onboarding or training do you provide to help them get started? Congrats on the launch!
Raj Koneru
@kyrylosilin thank you for your comment. To answer your questions - The XO platform was developed using advanced 3-model natural language processing (NLP). With the XO Express, we've enhanced the platform further by integrating GenAI. To handle complex queries, you can manually add and train queries if you feel the bot hasn't captured the question accurately using GenAI-generated questions/responses. For those new to AI, onboarding is made simple—all you need to do is answer a few questions, name your bot, and upload the documents from which the AI chatbot will learn. We have introductory videos, articles, and documents to help with training.
Jon McCain
I've been in the Contact Center Software Space building IVRs and Speech Applications for 18 yrs. Kore.ai XO Express is the easiest and feature rich platform to use to date. From the myriad of channels that your application can be deployed on to the simple design tools for Automations, Search AI via our own Retrieval Augmented Generation (RAG) tools, Contact Center, and Agent AI. With Kore.ai XO Express you can create full circle experience for your entire Enterprise Ecosystem.
Tom Calvert
Got the chance to use this platform a couple weeks ago. Highly recommend it! You will be amazed with the power and ease of use. Only took about 30 minutes to create what we needed.
Shaun Fiedler
I recently built a bot about Tradeshows and Events... it's super easy. If you're not a technical person - don't worry, it's very user-friendly. 10/10 would recommend :)
Wrap Time
It helpful for business. Congrats on launch
Lenz Qween
It’s incredible to see how rapidly this technology is evolving and pushing boundaries. The advancements in the capabilities promise to transform the future.
Basil Polsonetti
I was impressed with how quickly I was able to get my bot up and running using the new XO Platform. I thought Kore was built for Enterprises but I see now that any business can harness the power of the platform!
Simran Agichani
Great and easy-to-use product, Congrats on the launch of this new platform!! Excited to learn more!
Kevin M
Wow! I am amazed at how quickly I was able to create a functioning chatbot. I am not that technical, and I created my chatbot with ease. Very impressive!
Thomas Winter
Kore.ai's X.O. Platform offers a tremendous toolset to help your business or university deploy virtual assistants for everything from lead capturing to voice automation! I highly recommend you make use of the 45-day free trial, as the new X.O. Express offering has made it so easy to get a virtual assistant integrated and functioning within your channel of choice within a matter of hours! What a product!🦾🤖Great Job Kore.ai!✨
Chetan Popli
I love how simple to use the XO platform is, especially with such a large range of integrations and GenAI capabilities!
Himanshu Sharma
As a no-code platform, Kores.ai XO is accessible even to non-technical users, empowering everyone to harness its full potential and innovate without the need for extensive coding. Eager to explore more !!
Dan Evans
Top tier product and service, thanks Kore team!
Joel Baily
By far the easiest low code platform, packed with features and functionality!
Anil Kumar
Super cool platform to simplify the complex processes