What is HelpCrunch?
HelpCrunch is a customer communication platform combining live chat, email marketing automation and a help desk in one solution. The solution helps support, sales and marketing teams to acquire, convert leads and support their customers.
Do you use HelpCrunch?
Recent HelpCrunch Launches
HelpCrunch Knowledge Base Deliver instant answers to customers 24/7 with help articles
Launched on September 18th, 2019
Free HelpCrunch Live Chat Free live chat & in-app messenger for startups
Launched on October 16th, 2018
Forum Threads
HelpCrunch Knowledge Base - Deliver instant answers to customers 24/7 with help articles
With Knowledge base 📖 in HelpCrunch you can:
📚 Create beautiful SEO-optimized help articles in minutes
💬 Send articles to customers and assist them further via chat
🌟 Provide 5-star customer self-service and minimize your support volume.
HelpCrunch Widget 3.0 - A new way to deliver answers to customers
Provide ultimate support to customers via HelpCrunch widget 3.0:
💬 Talk to customers via real-time chat
📗 Let them search your knowledge base
🙌 Or give them a choice to find answers the way they prefer without ever leaving your widget
HelpCrunch Alternatives
View all HelpCrunch alternatives
Review HelpCrunch?
4.65/5 based on 87 reviews
Reviews
•2 reviews
HelpCrunch never ceases to impress me. The product is fantastic, the team is fantastic, and there's nothing more I could ask for
•2 reviews
We use this chat for a few months. Great functional, quickly develop of new features. But, you need to wait more than 20-50 min for an answer from manager.
•7 reviews
I do like this product. It's easy to use, easy to set up and looks very nice. For me visual appearance is important and I'm totally satisfied. 10/10 ;)