***UPDATE*** Went to leave negative reviews on their social media outlets, and was blocked immediately. What does that say for them?
It's a complete scam. I told them it was burning/causing damage to my skin, and basically got told by their nurse practitioner, "Too bad for you. Stop using the product." No apology, no solution, nothing. Worse still, they sent me more product, for a treatment they know I can't use, and refuse to refund me/take back their unopened package of garbage.